Temporary Assistant Manager – Greenford

FARA Charity; Greenford; Híbrido; GBP 18 000 - 24 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Employee assistance program

Enhanced sick pay

29 days holiday pro-rata including BH

Birthday day off after 2 years

Resumo da oferta

FARA Charity Shop in Greenford is seeking a friendly, organized Temporary Assistant Manager with retail management experience to join our team of staff and volunteers.

You will support the Shop Manager, lead by example, handle customer issues, create welcoming displays, price items, and help deliver excellent service in a bustling charity retail environment. Location: UB6 9PR; hours 7.5-hour shifts, 9:00–17:00, with pro-rata holidays and benefits.

Qualificações

• Leadership and organizational abilities.
• Interpersonal and great communication skills.
• Work well as part of a team.
• Problem-solving attitude.
• Organized and efficient.
• Hard-working and positive.

Responsabilidades

• Assist Shop Manager in organizing daily operations and team planning.
• Lead by example and uphold company policies.
• Handle customer issues and queries effectively.
• Create a welcoming shop atmosphere and engaging displays.
• Price clothing items and manage stock displays.
• Operate till and cash handling; manage cashing up.
• Ensure a clean and safe working environment.

Conhecimentos

Team leadership

Retail management

Communication skills

Problem solving

Organization

Team player

Hard-working

Descrição da oferta de emprego

We are recruiting for a friendly, approachable, highly organized, and customer-orientated Temporary Assistant Managerwith previous retail management experience to join our FARA GreenfordCharity Shop’s team of employees and volunteers as soon as possible. You will join a vibrant, fluid, and busy charity retail environment where no two days are the same and the local community is at the heart of everything we do.

FARA has 39 Charity Shops in London and over 30 years of experience in Charity Retailing. Our charity shops are tailored to each local community, and we aim to respond to our customer’s needs by providing excellent customer service, a pleasant shopping experience, great value for money, a very creative stock display, and visual merchandise. All this can only be possible with the help and dedication of our fantastic teams, from Volunteers to Shop Managers who bring into their everyday roles unique and amazing skills.

The Role:

The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers.

Key Responsibilities:

• Assisting the Shop Manager in organizing and planning daily strategies, and with team building
• Leading by example
• Following and helping implement Company Policies and Procedures
• Dealing with customer issues and queries effectively
• Creating and maintaining a welcoming ambiance
• Networking with customers and the local community
• Maintaining a clean and tidy working environment
• Price clothing items
• Create eye-catching shop displays
• Till and Cash handling
• Steaming clothes

Other duties include but are not limited to paperwork, admin, Gift Aid (signup and processing), sorting donations, steaming of clothes, pricing, displays, till handling, cashing up, manual handling, and maintaining a clean tidy, and safe working environment.

The Candidate:

• At least 1-year experience as a Team Leader / Assistant Manager
• At least 1 year of Retail Management experience
• Leadership and organizational abilities
• Interpersonal and great communication skills
• Work well as part of a Team
• Problem-solving attitude
• Organized and Efficient
• Hard-working
• Positive approach
• Location: FARA Greenford, UB6 9PR
• Shop Opening Hours: 09:00 – 17:00
• 7.5-hour shifts with a 30-minute unpaid break

What We Offer:

• Employee assistance program
• Enhanced sick pay subject to conditions
• 29 days holiday pro-rata including bank and public holidays
• Birthday day off after 2 years employment