Sales Assistant – Notting Hill Kids

FARA Charity; Greater London; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee assistance

Enhanced sick pay

29 days holiday

Birthday leave

Job summary

FARA Notting Hill Kids is recruiting a full-time Sales Assistant for its charity shop in Notting Hill. You will support shop operations, assist customers, handle cash, and contribute to creating engaging displays in a busy, community-focused environment.

The role requires friendly, proactive teamwork and the ability to manage stock, donations, and daily shop duties with a positive customer-first approach.

Qualifications

• At least 1 year of retail or related experience.
• Excellent communication and interpersonal skills.
• Strong team player with a collaborative mindset.
• Organised, efficient, and proactive.
• Positive attitude and a customer-first approach.

Responsibilities

• Sort and prepare donations for sale
• Price clothing items
• Create eye-catching shop displays
• Handle cash and operate the till
• Foster a welcoming atmosphere for customers
• Address customer queries and resolve issues
• Build connections within the local community
• Stay informed about our products and current promotions

Skills

Customer service

Cash handling

Teamwork

Organised

Job description

FARA Notting Hill Kids store is recruiting a full-time Sales Assistant. As a Sales Assistant, you will join a vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything that we do. FARA has 39 Charity Shops, helping disadvantaged children and young people in Romania for the last 30 years. Join us and be part of a team that makes a real difference every day!

The Role:

We are looking for a motivated and friendly Sales Assistant to support our Shop Manager and team in the smooth day-to-day running of our busy shop. This role is ideal for someone who enjoys a dynamic and varied work environment.

Key Responsibilities:

• Sort and prepare donations for sale
• Price clothing items
• Create eye-catching shop displays
• Handle cash and operate the till
• Foster a welcoming atmosphere for customers
• Address customer queries and resolve issues
• Build connections within the local community
• Stay informed about our products and current promotions

The Candidate:

• At least 1 year of retail or related experience
• Excellent communication and interpersonal skills
• Strong team player with a collaborative mindset
• Organised, efficient, and proactive
• Positive attitude and a customer-first approach
• Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks
• Having some knowledge of children’s merchandise is desirable
• Reside within 45 minutes of the shop
• Location: FARA Notting Hill Kids, W11 2AA
• Shop Opening Hours: 09:30 – 17:30
• 7.5-hour shifts with a 30-minute unpaid break

What We Offer:

• Employee assistance program
• Enhanced sick pay subject to conditions
• 29 days holiday including bank and public holidays
• Birthday day off after 2 years employment