Temporary Accommodation Site Officer

The Guildhall Northampton

Northampton

On-site

GBP 32,000 - 34,000

Full time

3 days ago

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Job summary

West Northants Council is seeking a Temporary Accommodation Site Officer to manage relocatable temporary accommodation sites, ensuring residents live in safe, clean, secure and well-maintained environments.

You will conduct site inspections, monitor health and safety, coordinate repairs, liaise with contractors and maintain accurate records, while providing practical support to residents and promoting positive community standards.

Qualifications

Experience of managing temporary accommodation, supported housing or rented housing.
Knowledge of private rented sector legislation, policy and practice.
Experience with applying the Decent Homes Standard or Housing Health and Safety Rating System is desirable.

Responsibilities

Manage day-to-day operations of relocatable temporary accommodation sites to ensure safety, cleanliness and security.
Carry out site inspections and monitor health and safety compliance.
Coordinate repairs and maintenance and liaise with contractors with accurate record keeping.
Support residents, respond to enquiries, promote positive community standards and help residents sustain accommodation.
Manage resident move-ins and move-outs, inductions and property inspections to maximise availability.

Job description

About The Role

Are you passionate about supporting vulnerable residents and ensuring they have access to safe, secure, and well-managed accommodation?

What will you be doing?

As a Temporary Accommodation Site Officer, you will be responsible for the day-to-day management of relocatable temporary accommodation sites, ensuring residents are housed in a safe, clean, secure and well-maintained environment.

You will carry out site inspections, monitor health and safety compliance, coordinate repairs and maintenance, liaise with contractors, and maintain accurate records. Working closely with residents, you will provide practical support, respond to enquiries and concerns, promote positive community standards, and help residents successfully sustain their accommodation.

You will also manage resident move-ins and move-outs, complete inductions and property inspections, and ensure accommodation is prepared efficiently for new occupancies, helping to maximise availability and deliver a high-quality service for those in temporary accommodation.

About You

You don’t need experience across all aspects of the job as that will form part of your development journey, but you will need experience of managing temporary accommodation, supported housing or rented housing and knowledge of private rented sector legislation, policy and practice, as this is central to the role.

We would be particularly interested in hearing from you if you have training or experience in the application of the Decent Homes Standard or the Housing Health and Safety Rating System.

You will be able to smoothly manage the private rented sector processes whilst being able use your own initiative to 'think outside of the box’.

Our Benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council

About Us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they undermine everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner.

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.

West Northants Council, where careers thrive.

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