Temporary Accommodation & Housing Solutions Officer

Harrow Council; Harrow; On-site; GBP 32,000 - 48,000; Full time

Job summary

Harrow Council is seeking a proactive Accommodation Officer to manage a portfolio of temporary accommodation properties, including PSL, ensuring homeless households are housed in safe, well-managed homes.

You will oversee tenancy sustainment, voids, repairs coordination, landlord liaison, and contract monitoring, while delivering practical guidance on housing options, welfare benefits and finances to residents.

Qualifications

• Experience interviewing and assessing clients’ housing needs.
• Ability to manage properties including tenancy/licence issues.
• Strong communication and organisational skills.

Responsibilities

• Manage a portfolio of temporary accommodation properties, including PSL.
• Oversee tenancy management, voids, lettings, and repairs coordination.
• Liaise with landlords and monitor performance of accommodation providers.
• Ensure compliance with health and safety legislation and homelessness duties.
• Provide practical housing options advice and signposting to residents.

Job description

Harrow Council is seeking a proactive Accommodation Officer to manage a portfolio of temporary accommodation properties, including PSL, ensuring homeless households are housed in safe, well-managed homes.

You will oversee tenancy sustainment, voids, repairs coordination, landlord liaison, and contract monitoring, while delivering practical guidance on housing options, welfare benefits and finances to residents.