Templating & Installations Coordinator (Temp)

The Best Connection

Wakefield

On-site

GBP 27,000 - 28,000

Full time

6 days ago

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Benefits offered by this job

Weekly pay

Mon-Fri schedule

Job summary

The Best Connection are recruiting a Template & Installations Co-ordinator for a prestigious manufacturing client in Normanton. This is a temporary contract until Christmas with 37.5 hours per week and a Monday–Friday pattern.

The role involves supporting field teams, investigating issues, coordinating solutions, and ensuring a high-quality customer experience throughout installations, with weekly pay through The Best Connection.

Qualifications

Fast-paced customer service, scheduling, coordination or operational support experience.
Ability to manage multiple priorities and resolve complex issues.
Experience supporting field-based teams is advantageous.
Strong problem-solving and investigative skills.
Excellent written and verbal communication.
Proficiency with Microsoft Office, especially Excel and Outlook.
Organised and detail-oriented.

Responsibilities

Act as the main point of contact for templating and installation teams, offering support and resolving queries.
Investigate installation and site-related issues, carrying out root cause analysis and coordinating effective solutions.
Set up and maintain accurate job information, including customer-specific requirements.
Produce and issue clear job instructions for installation teams attending site.
Liaise with internal departments and field-based colleagues to ensure a smooth installation process.
Maintain accurate records and update information on internal CRM systems.
Support the delivery of a right-first-time installation experience and high levels of customer satisfaction.