Temp Credit Controller: Safeguard Cash Flow & Collections

Genesis Employment Services Ltd; Coventry; On-site; GBP 26,000 - 36,000; Full time

Job summary

Genesis Employment Services Ltd is seeking a Temporary Credit Controller to help protect cash flow by securing payment of invoices and maintaining accurate sales ledger records. The role is office-based at the Coventry site, with typical hours 08:30–17:00, Monday to Friday, until Christmas 2026.

Key duties include monitoring aged debt, contacting customers to secure payments, issuing statements, resolving invoice queries, and keeping precise records.

Qualifications

• Proven experience of independently managing credit control, accounts receivable or a sales ledger, including collecting overdue commercial debt and resolving customer account queries.
• Good numeracy skills, with a high level of accuracy and attention to detail.
• Competent in Microsoft Outlook and Excel, with experience of using an accounting or ERP system.
• Clear and effective written and verbal communication skills.
• Experience in a manufacturing or business-to-business environment would be advantageous.

Responsibilities

• Manage and monitor customer accounts, reviewing aged debt and prioritising collection activity.
• Contact customers by telephone and email to secure payment of overdue invoices and confirm payment dates.
• Issue customer statements, invoice copies and other supporting documentation as required.
• Investigate invoice queries, disputed balances and account discrepancies, liaising with internal teams to achieve timely resolution.
• Maintain clear and accurate records of collection activity, customer communications, promises to pay and disputed items.
• Reconcile customer accounts and support the allocation of receipts and credit notes where required.
• Review customer credit limits and payment terms, referring concerns or requests for order release to the Financial Controller.
• Escalate persistent non-payment, high-risk accounts and potential bad debts in line with company procedures.
• Prepare regular aged debt and collection updates for the Financial Controller.
• Provide general support to the Finance team and undertake other reasonable duties as required.

Skills

Credit control

Accounts receivable

Outlook

Excel

Communication skills

Manufacturing/B2B experience

Tools

Microsoft Outlook

Excel

ERP system

Job description

Genesis Employment Services Ltd is seeking a Temporary Credit Controller to help protect cash flow by securing payment of invoices and maintaining accurate sales ledger records. The role is office-based at the Coventry site, with typical hours 08:30–17:00, Monday to Friday, until Christmas 2026.

Key duties include monitoring aged debt, contacting customers to secure payments, issuing statements, resolving invoice queries, and keeping precise records.