Credit Controller

Confidential; East Midlands; On-site; GBP 27,000 - 30,000; Full time

Job summary

Confidential is seeking an experienced Credit Controller for a busy finance team on a temporary basis. The role, office-based on the Derby/Nottingham border, focuses on cash collection and managing customer accounts.

You will chase overdue invoices, monitor aged debt, and liaise with Sales, Customer Service and Operations to resolve issues. The contract is 3–6 months, with potential for extension based on performance.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Strong ability to chase overdue payments and negotiate with customers.
• Proficient with Excel; comfortable with finance systems.

Responsibilities

• Manage an allocated portfolio of customer accounts.
• Monitor aged debt and prioritise outstanding balances.
• Chase overdue invoices by phone, email and written correspondence.
• Communicate regularly with customers to secure payment.
• Investigate and resolve invoice, pricing and payment queries.

Skills

Credit control

Accounts receivable

Cash collection

Communication skills

Excel

Job description

Credit Controller
£27,000 - £30,000
Derby/Nottingham border
Temporary 3-6 months
Office-based

We're looking for an experienced Credit Controller to join a busy finance team on a temporary basis for an initial 3-6 months. The location is well suited to candidates commuting from either the Nottingham or Derby area.

This is a hands‑on Credit Control position focused on getting the cash in. You'll manage an allocated portfolio of customer accounts, monitor aged debt, proactively chase outstanding invoices and work with internal teams and customers to resolve anything holding up payment.

The role will include:

• Managing an allocated portfolio of customer accounts
• Monitoring aged debt and prioritising outstanding balances
• Chasing overdue invoices by phone, email and written correspondence
• Having regular conversations with customers to secure payment
• Investigating and resolving invoice, pricing and payment queries
• Liaising with Sales, Customer Service and Operations to resolve issues
• Reconciling customer accounts and allocating incoming payments
• Downloading and posting cash receiptsRunning and sending customer statements
• Escalating overdue or high-risk accounts where required
• Supporting credit checks and the opening of new customer accounts
• Reviewing customer accounts and highlighting potential credit risks
• Producing and reviewing aged debt reports
• Reporting collection issues and higher-risk accounts to the Credit Manager
• Supporting month-end and year-end finance processes
• Working with external collection agencies or solicitors where required
• Providing cover for colleagues during periods of absence

About you:

• Previous experience in Credit Control, Accounts Receivable or a similar finance role
• Confident speaking to customers and chasing outstanding payments
• Strong communication and negotiation skills
• Comfortable dealing with queries and following issues through to resolution
• Good numerical and analytical ability
• Strong organisation skills and the ability to manage your own workload
• Good Excel skills - advanced Excel would be useful, but isn't essential
• Comfortable working with finance systems and able to pick up new systems quickly
• A proactive approach, with the persistence to keep chasing when payment isn't forthcoming

The most important thing for this role is a genuine focus on cash collection. You'll need to be comfortable picking up the phone, having those payment conversations and taking ownership of your ledger rather than waiting for problems to resolve themselves.

The position is office-based, working either 8:30am-4:30pm or 9:00am-5:00pm.

This is an initial 3-6 month temporary contract, with the longer-term requirement still to be determined, based on performance.