Temp Bilingual German/English Speaking Customer Service Agent - Remote

Mulberry Recruitment; Reading; Remote; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking Bilingual German/English Speaking Customer Service Agents for a temporary, ongoing role working from home. Responsibilities include managing relationships, handling customer inquiries, and presenting data results effectively. Ideal candidates will have experience in customer service and strong bilingual communication skills.

Qualifications

• Experience in customer service roles.
• Ability to manage relationships and project coordination.
• Strong communication skills in both German and English.

Responsibilities

• Manage relationships and briefing requirements.
• Answer emails and calls efficiently.
• Liaise with customers for project coordination.

Skills

Bilingual German/English

Customer service skills

Data manipulation

Job description

Overview

Bilingual German/English Speaking Customer Service Agent

Location: Work From Home
Type: Temporary - Ongoing
Hours: Full Time

Our client are looking to recruit Bilingual German/English Speaking Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time.

Daily Duties

• Managing the relationship and briefing requirements
• Answering email and calls in a timely and efficient manner
• Working with colleagues to run successful campaigns
• To manipulate data and present data results to the clients in the required format
• To liaise with customers as part of the project co-ordination processes
• Ability to use own initiative and apply common sense to all work situations