Telesales Representative

Lovey; Birmingham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Commission earnings

Sales training

Career progression

Ownership of performance

Dynamic team culture

Job summary

Lovey in Birmingham is seeking a motivated Telesales Representative to join our office-based team. This permanent, full-time role focuses on outbound calling to UK business owners, building relationships from scratch and driving new funding opportunities with a commission-based earning potential.

You’ll receive comprehensive training, ongoing coaching and a clear path to progression into an Account Manager role as you hit targets and develop your sales career.

Qualifications

• Previous sales or telesales experience is beneficial but not essential.
• We’re looking for the right attitude, communication skills and work ethic, with the ambition to learn, develop and succeed.

Responsibilities

• Proactively make outbound calls to UK business owners to generate new business opportunities.
• Identify and engage potential customers who may benefit from business finance, introducing Lovey’s services and building relationships with prospective customers.
• Ask relevant questions to understand businesses’ circumstances and potential funding requirements.
• Confidently handle objections, overcome barriers and turn initial conversations into qualified opportunities.
• Follow up with prospects to develop interest, progress conversations and maximise conversion.
• Build and maintain a pipeline of potential customers through consistent outbound sales activity.
• Work towards daily, weekly and monthly targets for call activity, lead generation and conversion, maintaining high levels of productive telephone activity and proactive prospecting.
• Generate qualified business opportunities and contribute to the growth of Lovey’s customer base.
• Keep accurate records of calls, conversations, follow-ups and prospect information within our systems, ensuring information is handled appropriately.
• Monitor performance against KPIs and work with your manager to continually improve results.
• Represent Lovey professionally in every customer interaction, following all relevant sales, operational, credit and compliance procedures.
• Contribute to a positive, competitive and high-performing sales environment by sharing best practices, responding positively to coaching and supporting the wider team’s success.

Skills

Confident & outgoing

Resilient

Ambitious

Proactive

Persuasive

Competitive

Job description

Telesales Representative

Permanent - Full Time - Birmingham City Centre - Office Based

Salary: £21,200 - 25,000 per annum (depending on age) + Commission

About Lovey

Join One of the UK’s Fastest-Growing Finance Companies. Lovey (formerly Love Finance) is one of the UK’s fastest-growing SME lenders and brokers, founded in 2016 by Jack Smith with a mission to make business lending simple, fast and accessible. To date, Lovey has funded over £600 million in loans for more than 11,000 SMEs across the UK.

Recognised by EY, Deloitte, The Sunday Times, the Financial Times, UK Growth Index, FeBe and Sifted as one of the UK’s fastest-growing companies, Lovey combines direct lending and brokerage services to deliver fast, flexible and tailored funding solutions. With an industry-leading 5-star Trustpilot rating, businesses can enquire in just 60 seconds and receive funding in as little as four hours.

As Lovey continues to grow, we’re looking for ambitious Telesales Representative to join our team, generate new business opportunities and help more UK businesses access the funding they need.

About the Telesales Representative Role

This is an exciting opportunity for motivated, ambitious individuals looking to build a rewarding career in sales and business development.

As a Telesales Executive, you’ll play a key role in growing Lovey’s customer base by proactively contacting UK business owners, generating new business opportunities and introducing them to the funding solutions we offer.

This is an outbound-focused sales role suited to people who enjoy speaking to new people, building relationships from scratch and working towards clear targets. You’ll be picking up the phone, identifying potential customers, creating interest in our services and turning conversations into valuable business opportunities.

You’ll benefit from comprehensive training, ongoing coaching and support from an experienced sales team to help you develop your skills, build confidence and maximise your earning potential.

For ambitious individuals who consistently deliver results, this role also offers the opportunity to progress into Account Management, developing long-term customer relationships and taking the next step in your sales career.

Key Responsibilities

• Proactively make outbound calls to UK business owners to generate new business opportunities.
• Identify and engage potential customers who may benefit from business finance, introducing Lovey’s services and building relationships with prospective customers.
• Ask relevant questions to understand businesses’ circumstances and potential funding requirements.
• Confidently handle objections, overcome barriers and turn initial conversations into qualified opportunities.
• Follow up with prospects to develop interest, progress conversations and maximise conversion.
• Build and maintain a pipeline of potential customers through consistent outbound sales activity.
• Work towards daily, weekly and monthly targets for call activity, lead generation and conversion, maintaining high levels of productive telephone activity and proactive prospecting.
• Generate qualified business opportunities and contribute to the growth of Lovey’s customer base.
• Keep accurate records of calls, conversations, follow-ups and prospect information within our systems, ensuring information is handled appropriately.
• Monitor performance against KPIs and work with your manager to continually improve results.
• Represent Lovey professionally in every customer interaction, following all relevant sales, operational, credit and compliance procedures.
• Contribute to a positive, competitive and high-performing sales environment by sharing best practices, responding positively to coaching and supporting the wider team’s success.

What We’re Looking For

We’re looking for people who bring energy, resilience and a strong desire to succeed. If you are:

• Confident and outgoing: Happy speaking to new people over the phone and comfortable starting conversations with business owners.
• Resilient and determined: Able to handle rejection, overcome objections and maintain a positive attitude.
• Ambitious and financially motivated: Excited by the opportunity to earn commission, achieve targets and be rewarded for your performance.
• Proactive and hardworking: Willing to pick up the phone, identify opportunities and consistently generate new business.
• Persuasive and personable: Able to build rapport quickly, communicate clearly and engage potential customers.
• Competitive and target-driven: Motivated by measurable results and keen to continually improve your performance.

…then you could thrive at Lovey.

Previous sales or telesales experience is beneficial but not essential. We're looking for the right attitude, communication skills and work ethic, with the ambition to learn, develop and succeed.

What We Offer

• The opportunity to earn additional commission based on your sales performance.
• Comprehensive sales training, ongoing coaching and support to help you reach your potential.
• The opportunity to progress into an Account Manager role as you develop your skills and demonstrate strong performance.
• The opportunity to build valuable skills, take ownership of your performance and increase your earnings.
• Join a dynamic, supportive and high-performing team with ambitious growth plans.

If you're confident on the phone, motivated by targets and excited by the opportunity to build a successful career in sales, we'd love to hear from you.