Telesales Manager

Millbrook Business Finance Ltd; Northampton; Hybrid; GBP 40,000 - 64,000; Full time

Benefits offered by this job

Salary from £40k+

Flexible working

Holiday allowance and extra days

Job summary

Millbrook Business Finance Ltd is seeking a Telesales Manager to lead and develop the Sales Development function. You’ll be on the sales floor, coaching in real time, and driving a high-performing SDR team to generate quality SME opportunities for Account Managers and Brokers.

You’ll report to the Sales Director and collaborate with Marketing and Account Management to maximize revenue and pipeline, while mentoring teams to hit ambitious targets.

Qualifications

• Experience leading SDR/telesales or business development teams.
• Ability to coach and develop salespeople to improve results.
• Experience with performance management and accountability.
• CRM and sales process management (HubSpot desirable).
• Using data and reporting to identify opportunities for improvement.
• Building structured, repeatable lead generation processes.
• Creating motivated, engaged and high-performing teams.

Responsibilities

• Lead, coach and develop a team of SDRs to achieve targets.
• Drive outbound B2B prospecting activity across UK businesses.
• Manage and qualify inbound finance enquiries.
• Implement lead generation strategies to support growth.
• Monitor conversion rates, activity and team KPIs.
• Collaborate with Marketing, Sales and Account Management teams.
• Deliver regular coaching, call reviews and development plans.
• Create a high-energy, high-performance sales culture.

Skills

Coaching

Performance management

CRM (HubSpot)

Data & reporting

Lead generation

Team leadership

Tools

HubSpot

Job description

Millbrook Business Finance is at a pivotal moment in its journey - and we're looking for a Telesales Manager to help lead the charge.

About Us

Millbrook Business Finance, part of the Millbrook Group, is one of the UK’s fastest-growing commercial finance brokerages — arranging over £50M annually across business loans, asset finance, and more.

With a young, ambitious culture and a reputation for innovation, we’ve earned industry recognition including Best Equipment Finance Provider to Work For (Asset Finance Connect Awards) and Cashflow Broker of the Year (NACFB Awards). We’re proud to be known for both our results and our workplace.

Our Business Finance Division is the engine room of Millbrook — helping SMEs across every sector access fast, flexible, and strategic funding. From asset finance to business loans, merchant cash advances, refinance, and government-backed growth schemes, we support UK businesses with the capital they need to grow, invest, and thrive.

The Role

Millbrook Business Finance is one of the UK's fastest-growing commercial finance brokerages, and we're looking for an exceptional B2B Telesales Manager to lead and develop our Sales Development function.

This is a hands-on leadership role for someone who believes great sales leadership starts with action. We're looking for a player-manager who is happy to be on the sales floor, pick up the phone, demonstrate best practice, coach in real time, and inspire performance by leading from the front.

Reporting directly to the Sales Director, you'll work closely with the wider sales leadership team to build a high-performing SDR function that consistently generates quality opportunities for our Account Managers and Business Finance Brokers.

What you’ll do

You will lead, coach and develop a team of Sales Development Representatives, creating a culture focused on activity, accountability, development and results.

Your responsibilities will include:

• Leading and developing a team of SDRs to achieve and exceed performance targets.
• Driving outbound B2B prospecting activity across UK businesses.
• Managing and qualifying inbound finance enquiries.
• Implementing lead generation strategies that support business growth.
• Monitoring conversion rates, sales activity and team KPIs.
• Working closely with Marketing, Sales and Account Management teams to maximise opportunities.
• Delivering regular coaching, call reviews and performance development plans.
• Creating a high-energy, high-performance sales culture.

What you’ll bring

This role is ideal for a sales leader who enjoys being involved in the team's day-to-day activity, not simply managing from behind a desk.

You'll have experience leading SDR, telesales or business development teams and be confident in:

• Coaching and developing salespeople to improve results.
• Performance management and accountability.
• CRM and sales process management (HubSpot experience desirable).
• Using data and reporting to identify opportunities for improvement.
• Building structured, repeatable lead generation processes.
• Creating motivated, engaged and high-performing teams.

Most importantly, you'll lead by example. You'll be comfortable making calls alongside your team, helping overcome objections, demonstrating effective prospecting techniques and showing others what good looks like.

What You’ll Get:

• Competitive salary from £40,000 upwards (DOE)
• Flexible working options — office-based or hybrid after completing probation
• Enhanced holiday allowance + bank holidays, plus the ability to earn up to an extra 20 days by hitting quarterly targets
• Company pension scheme
• Access to Mintago Salary Sacrifice
• Your birthday off after completing probation
• Structured progression routes as the business continues to grow
• A collaborative, high-energy working environment with a strong team culture
• Regular social events, incentives, and seasonal celebrations

Interview Process

Stage One – Introductory Call or Teams call

A brief conversation to explore your background, experience, and motivations.

Stage Two – Face-to-Face Interview & Presentation

You’ll be asked to present a short plan on how you would build a strong pipeline of SME clients — including your outreach strategy, relationship-building approach, and how you’d aim to hit your revenue targets. You’ll also share why you’re the right fit for Millbrook.