Business Support Executive

Millbrook Business Finance Ltd; Northampton; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Company pension

Mintago Salary Sacrifice

Birthday off after probation

Structured progression

Job summary

Millbrook Business Finance is looking for a Business Support Executive at their Moulton Park Industrial Estate in Northampton. The role supports operations from proposal to payout, liaising with lenders and internal teams to ensure compliant, timely deals.

Hybrid working is available after probation, with a starting salary from £27,500. The role requires strong attention to detail, multitasking, and experience in financial services.

Qualifications

• Strong attention to detail and organisational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Experience in financial services, asset finance, or a similar regulated environment desirable.
• Strong communication skills, both written and verbal, with the ability to liaise effectively with lenders, clients, and colleagues.
• Proficient in Microsoft Office and CRM systems (HubSpot experience desirable).

Responsibilities

• Send proposals to the panel of lenders in line with internal processes and client requirements.
• Check all deals against lender appetite, criteria, and risk policies before submission.
• Track proposal responses and support sales teams with updates and next steps.
• Manage the end-to-end payout process, ensuring accuracy, compliance, and efficiency.
• Collate and prepare required documentation for lender payout packs.
• Liaise with lenders, clients, and internal teams to resolve queries or missing information.
• Ensure deals are progressed promptly to completion and funds are released without unnecessary delay.
• Produce and review lender documentation to ensure accuracy and adherence to requirements.
• Maintain clear records of all proposals, approvals, and payout documents.
• Support compliance checks, ensuring deals meet regulatory and internal standards.
• Provide day-to-day support to sales, underwriting, and management teams.
• Assist with reporting, pipeline tracking, and workflow monitoring.
• Contribute to process improvement initiatives to drive efficiency across the business.

Skills

Attention to detail

Multitasking

Financial services experience

Communication skills

HubSpot experience

Microsoft Office

Tools

HubSpot

Microsoft Office

Job description

Millbrook Business Finance is at a pivotal moment in its journey - and we're looking for a Business Support Executive to help lead the charge.

Job Title: Business Support Executive Location: Moulton Park Industrial Estate, Northampton Salary: From £27,500 Job Type: Full-Time | Permanent (Hybrid available post probation)

About Us

Millbrook Business Finance, part of the Millbrook Group, is one of the UK’s fastest-growing commercial finance brokerages — arranging over £50M annually across business loans, asset finance, and more. With a young, ambitious culture and a reputation for innovation, we’ve earned industry recognition including Best Equipment Finance Provider to Work For (Asset Finance Connect Awards) and Cashflow Broker of the Year (NACFB Awards).

We’re proud to be known for both our results and our workplace. Our Business Finance Division is the engine room of Millbrook — helping SMEs across every sector access fast, flexible, and strategic funding.

From asset finance to business loans, merchant cash advances, refinancing, and government-backed growth schemes, we support UK businesses with the capital they need to grow, invest, and thrive.

The Role

The Business Support Executive plays a vital role in supporting Millbrook’s operations and ensuring that deals are managed efficiently from proposal through to payout. The role coordinates proposals to our panel of lenders, checks deals against lender appetite and criteria, and manages the payout process, including producing accurate lender documentation. The Business Support Executive works closely with the sales and underwriting teams to maintain smooth workflows, compliance, and excellent client service.

What you’ll do

• Send proposals to the panel of lenders in line with internal processes and client requirements.
• Check all deals against lender appetite, criteria, and risk policies before submission.
• Track proposal responses and support sales teams with updates and next steps.
• Manage the end-to-end payout process, ensuring accuracy, compliance, and efficiency.
• Collate and prepare required documentation for lender payout packs.
• Liaise with lenders, clients, and internal teams to resolve queries or missing information.
• Ensure deals are progressed promptly to completion and funds are released without unnecessary delay.

3. Documentation & Compliance

• Produce and review lender documentation to ensure accuracy and adherence to requirements.
• Maintain clear records of all proposals, approvals, and payout documents.
• Support compliance checks, ensuring deals meet regulatory and internal standards.

4. Operational Support

• Provide day-to-day support to sales, underwriting, and management teams.
• Assist with reporting, pipeline tracking, and workflow monitoring.
• Contribute to process improvement initiatives to drive efficiency across the business.

What you’ll bring

• Strong attention to detail and organisational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Experience in financial services, asset finance, or a similar regulated environment desirable.
• Strong communication skills, both written and verbal, with the ability to liaise effectively with lenders, clients, and colleagues.
• Proficient in Microsoft Office and CRM systems (HubSpot experience desirable).

Values & Behaviours

• Demonstrates integrity, professionalism, and reliability.
• Works collaboratively across teams with a “can-do” attitude.
• Committed to delivering excellent client service.
• Supports Millbrook’s C.A.P.I.T.A.L values in all activities.

What You’ll Get

• Competitive salary from £27,500 + commission
• Company pension scheme
• Access to Mintago Salary Sacrifice
• Your birthday off after completing probation
• Structured progression routes as the business continues to grow

Interview Process

Stage One – Introductory Call or Teams Call

A brief conversation to explore your background, experience, and motivations.