Telesales Executive — New Business & Key Accounts

MPL Site Service (Heathrow) Limited; England; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Commission/bonus

Career development

Training and knowledge support

Varied role

Supportive team

Contributing to company growth

Job summary

MPL Site Service (Heathrow) Limited is seeking a proactive Telesales Executive to develop new business and manage relationships with trade customers, builders and developers. The role focuses on selling timber joinery, architectural joinery and metalwork, with opportunities to upsell and cross-sell across our range.

You will contact prospects by phone, support quotations and maintain CRM records while working with estimating, production and sales teams to meet targets and drive revenue for the

Qualifications

• Previous telesales, internal sales or business development experience.
• Excellent telephone manner and strong communication skills.
• A confident, persuasive and customer-focused approach.
• The ability to identify sales opportunities and convert enquiries into orders.
• Good organisation skills and the ability to manage your own workload.
• A target-driven attitude with a strong desire to succeed.
• Competent IT skills and experience using CRM systems or sales databases.
• The ability to build rapport with customers and develop long-term commercial relationships.

Responsibilities

• Proactively contact potential customers by telephone to generate new sales opportunities.
• Develop new business through outbound calling, lead generation and follow-up enquiries.
• Build and maintain strong relationships with existing customers to encourage repeat business.
• Promote our range of joinery and metalwork products, identifying solutions to meet customers' requirements.
• Follow up quotations, enquiries and outstanding leads to maximise conversion rates.
• Identify opportunities to cross-sell and upsell products and services.
• Maintain accurate customer records, sales activity and pipeline information.
• Work closely with the estimating, production and sales teams to ensure customer requirements are understood and delivered.
• Achieve agreed sales targets and contribute to the company's overall growth.
• Provide a professional, helpful and responsive service to customers throughout the sales process.

Skills

Telesales experience

Communication skills

Customer-focused approach

Identifying sales opportunities

Organisation

Target-driven

Relationship building

Tools

CRM systems

Job description

MPL Site Service (Heathrow) Limited is seeking a proactive Telesales Executive to develop new business and manage relationships with trade customers, builders and developers. The role focuses on selling timber joinery, architectural joinery and metalwork, with opportunities to upsell and cross-sell across our range.

You will contact prospects by phone, support quotations and maintain CRM records while working with estimating, production and sales teams to meet targets and drive revenue for the