Telesales Executive Hybrid.

Stapleton's; Middlesbrough; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

A leading company in the field seeks a Telesales Executive to manage customer relationships and drive sales. As part of a hybrid working model, you will handle calls, meet targets, and provide excellent customer service. This role offers competitive salary, performance bonuses, and various employee benefits.

Benefits

31 days annual leave including bank holidays (increases with service)

Discounts at major retailers, restaurants, and holidays

Staff discounts for family

Training, development, and career prospects

Wellbeing support for you and your family

Qualifications

• Strong sales skills: closing, upselling, switching.
• Motivated, driven with a strategic approach to sales.
• Ability to develop growth plans for accounts.

Responsibilities

• Manage customer relationships and handle sales inquiries.
• Achieve monthly sales targets and generate new business.
• Conduct training and maintain communication with teams.

Skills

Sales Skills

Organizational Skills

Ability to Overcome Objections

Motivation

Strategic Sales Approach

Perseverance

Positive Attitude

Flexible Working

Tools

CRM Software

Job description

Social network you want to login/join with:

Telesales Executive Hybrid, Middlesbrough

Client:

Stapleton's

Location:

Middlesbrough, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

90be8e496790

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

The customer account manager is responsible for managing the company’s relationships with its customers. They build long-term relationships, meet targets, handle calls to maximize sales and provide excellent customer service. They address issues promptly, monitor credit limits, and ensure timely payments. Effective communication with other departments and ongoing training are essential.

The role operates on a 40-hour week, Monday to Friday. After training, it offers a hybrid working model: from home on Mondays and Fridays, and onsite at Middlesbrough sales offices on Tuesdays, Wednesdays, and Thursdays, with 1 in 4 Saturday mornings (working from home 08:30-12:30).

The salary ranges from £25,000 to £32,000 plus performance bonuses, depending on experience, along with benefits listed below.

What you will be doing

• Handle incoming and outgoing calls effectively
• Generate and increase sales among customers
• Maintain daily contact with key accounts
• Achieve monthly targets
• Complete required training
• Manage customers' social media requirements

About You

• Strong sales skills: closing, upselling, switching
• Organizational skills
• Ability to overcome objections
• Motivated and driven
• Strategic sales approach
• Perseverance and common sense
• Ability to develop growth plans
• Positive attitude and determination
• Flexible working: home and office, team and individual work
• CRM experience (e.g., Salesforce) is a plus
• Performance bonuses
• 31 days annual leave including bank holidays (increases with service)
• Discounts at major retailers, restaurants, holidays, and more
• Staff discounts for family
• Training, development, and career prospects
• Wellbeing support for you and your family