Telesales Executive

Global Brands Limited; Chesterfield; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Annual performance bonus

25 days holiday plus bank holidays

Company pension

Employee Assistance Programme

Job summary

Global Brands Limited is seeking a confident Tele Sales Executive to drive growth across On-Trade, Convenience and hospitality channels. You’ll engage new prospects, nurture existing accounts and reactivate lapsed customers, turning conversations into commercial opportunities.

Working with the Field Sales Team, you will manage a growing pipeline, keep Salesforce up to date and hit ambitious targets while delivering high service levels and building lasting relationships.

Qualifications

• Previous telesales or inside sales experience with a track record of conversion.
• Experience in On-Trade, Convenience, FMCG, drinks or hospitality is advantageous.
• Strong communication, negotiation and relationship-building skills.
• Commercial mindset with focus on customer needs and outcomes.
• Confidence to make outbound calls and turn 'not right now' into a chat.
• Experience following up and converting leads from events or marketing activity.

Responsibilities

• Win new business through proactive outbound sales and customer engagement.
• Follow up and convert leads from trade shows, events and campaigns.
• Develop distribution across pubs, bars, restaurants, hotels and hospitality groups.
• Explore white-space opportunities across various channels.
• Grow existing customers by increasing distribution and order frequency.
• Reactivate lapsed customers and reconnect past relationships.
• Build strong customer relationships and understand their needs.
• Work with Field Sales to qualify and progress opportunities.
• Keep Salesforce up to date with pipeline and next steps.
• Deliver agreed sales targets and pipeline goals.

Skills

Telesales

Business development

Account management

Inside sales

On-Trade experience

Convenience experience

FMCG experience

Hospitality experience

Communication

Negotiation

Relationship-building

Commercial mindset

Outbound calling

Salesforce

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

Location:

Remote (1 day per week office based – Chesterfield)

Fancy getting paid to talk about drinks?

Forget sitting quietly waiting for the phone to ring. This is a role for someone who loves talking to people, spotting opportunities and making things happen.

At Global Brands, we create, build and grow some of the UK's best-loved drinks brands. We’re looking for a Tele Sales Executive to help us get those brands into even more hands.

You’ll be at the heart of our sales activity, connecting with new customers, developing existing accounts and bringing lapsed customers back to life. You’ll work closely with our Field Sales Team to turn leads into customers, increase distribution and uncover opportunities across the On-Trade, Convenience and wider hospitality sectors.

One minute you could be following up a promising trade show lead, the next you’re helping an existing customer discover their next favourite brand or opening the door with a brand-new prospect.

It’s fast-paced, target-driven and definitely not a “same day, same conversation” kind of job.

How you’ll make an impact

You’ll help us WIN, GROW and RE-ACTIVATE customers by:

• Winning new business through proactive outbound sales and customer engagement.
• Following up and converting leads from trade shows, exhibitions, events, marketing campaigns, referrals and prospecting activity.
• Developing new distribution opportunities across pubs, bars, restaurants, hotels, leisure venues and hospitality groups.
• Exploring white-space opportunities across cafés, farm shops, garden centres, delis, visitor attractions and other exciting channels.
• Developing opportunities with independent convenience retailers, symbol groups and convenience operators.
• Growing existing customers by increasing distribution, products stocked and order frequency.
• Reactivating lapsed customers and turning previous relationships back into regular business.
• Building strong customer relationships and understanding what matters to them.
• Working closely with the Field Sales Team to qualify, develop and progress opportunities.
• Keeping Salesforce and customer information up to date so we know what’s happening and what’s next.
• Delivering agreed sales targets and pipeline goals

What great looks like

• New prospects become customers, and customers become regular customers.
• Our brands are getting into more venues, stores and hands.
• Existing customers are stocking more of our products and growing their orders.
• Lapsed customers are back buying from us.
• Leads don’t sit around waiting to be followed up, they’re turned into opportunities.
• You know your pipeline, your targets and exactly where your next opportunity is coming from.
• The Field Sales Team sees you as a brilliant partner who helps turn opportunities into results.
• Customers know your name and enjoy dealing with you.
• You hit your targets, celebrate your wins and then go after the next one.

The experience you’ll bring

You’ll be confident picking up the phone, starting conversations and turning them into commercial opportunities.

You’ll bring:

• Previous experience in telesales, business development, account management or inside sales.
• Experience within On-Trade, Convenience, FMCG, drinks or hospitality would be advantageous.
• Strong communication, negotiation and relationship-building skills.
• A natural commercial mindset and a genuine focus on the customer.
• The confidence and resilience to make outbound calls and turn “not right now” into “let’s have a chat”.
• Experience following up and converting leads, ideally from events, exhibitions or marketing activity.
• Good organisational and time-management skills.
• Experience using CRM systems, ideally Salesforce, and good Microsoft Office skills.
• A self-motivated, results-driven approach, you’ll take ownership and get things done.

The person

We’re looking for someone with energy, personality and a competitive edge.

You’ll be:

• Naturally confident and comfortable talking to new people.
• Resilient, you won’t be easily put off by a “no”.
• Curious, you’ll ask questions and listen to what customers actually need.
• Commercial, you’ll spot an opportunity and know what to do with it.
• Organised and able to manage your own pipeline and priorities.
• A team player who enjoys working closely with Field Sales and the wider business.
• Someone who enjoys the buzz of winning a new customer and seeing the results of your work.

What's on Offer

• Competitive salary plus annual performance bonus
• Enhanced holiday of 25 days plus 8 bank holidays plus the option to buy or sell up to 5 days
• Company pension
• Employee Assistance Programme with Westfield Health
• Staff discount across our hotels and range of drinks products
• Other benefits including long-service awards, additional holiday days, EV Car Scheme, death in service and access to our money management support service
• Opportunities for career progression within the business
• In-house training opportunities

Because you’ll be joining a business that's ambitious, entrepreneurial and genuinely passionate about what we do.

You’ll have the opportunity to work with some of the most exciting brands in the drinks industry, build your sales career and play a real part in growing our customer base.

We work hard, support each other and celebrate our wins. And given we’re a drinks company, we’re not exactly against raising a glass when there’s something worth celebrating.

Bring your energy, your personality and your appetite for winning. We’ll provide the brands, the opportunity and plenty of customers to call.