Telesales Executive

Confidential; Burgess Hill; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare

Critical illness

Pension plan

Salary sacrifice

Death in service

Free parking

Annual leave 20 days

Christmas shutdown

Refurbished office

Product training

Job summary

Confidential in Burgess Hill is seeking a Telesales Executive on a permanent basis. Salary £25,000-£28,000 per annum plus a bonus of up to £5,000. 20 days annual leave rising with service, paid Christmas shutdown, healthcare, critical illness cover, enhanced pension and a salary sacrifice scheme.

Monday to Friday, 9:00am-5:15pm, with excellent transport links. You will join a small sales and marketing team to generate opportunities, support field colleagues and maintain strong customer

Qualifications

• Experience in telesales or sales is desirable.
• Excellent communication and relationship-building skills.
• Experience using CRM software; HubSpot desirable.

Responsibilities

• Identify and generate qualified leads for nationwide sales team.
• Contact customers to introduce products, promotions and campaigns.
• Book appointments for field-based sales reps.
• Maintain and update CRM with customer information.
• Provide excellent customer service and product information.
• Support wider sales and marketing administration as required.

Skills

Telesales experience

CRM software

HubSpot familiarity

Communication skills

Tools

CRM software

HubSpot

Job description

Telesales Executive

Salary 25,000 - 28,000 per annum + bonus up to 5,000, Burgess Hill, Monday to Friday 9:00am - 5:15pm, Permanent, 20 days annual leave increasing with service plus paid Christmas shutdown, Healthcare, Critical Illness Cover, Enhanced Pension, Salary Sacrifice Scheme, Death in Service Benefit

The Role

An exciting opportunity has arisen for a Telesales Executive to join a well-established and internationally recognised manufacturer within the healthcare sector. Based in Burgess Hill with excellent transport links, this Telesales Executive position forms part of a small, stable sales and marketing team working from a newly refurbished office. Reporting into the sales and marketing function, you will play a key role in generating sales opportunities, supporting field-based colleagues and maintaining strong customer relationships. Full product training will be provided.

Key responsibilities will include:

• Supporting a nationwide sales team by identifying and generating qualified leads
• Contacting new and existing customers to introduce products, promotions and campaigns
• Booking appointments for field-based sales representatives
• Maintaining and updating customer information within the CRM system
• Building strong relationships with customers over the telephone
• Following up on marketing campaigns and customer enquiries
• Identifying opportunities to increase sales activity and customer engagement
• Working towards individual and team performance targets
• Providing excellent customer service and product information
• Assisting with wider sales and marketing administration as required

Requirements

To be successful in this Telesales Executive role, previous telesales or sales experience is highly desirable. Experience within a healthcare, medical products or technical sales environment would be advantageous but is not essential as full training will be provided. Candidates should be self-motivated, organised and driven to achieve results, with excellent communication and relationship-building skills. Experience using CRM software is preferred, and familiarity with HubSpot would be highly desirable. The successful Telesales Executive will be comfortable working within a collaborative team environment whilst managing their own workload effectively.

This role could suit someone who has worked as Telesales Consultant, Internal Sales Executive or Business Development Executive.

Company Information

This organisation is a long-established manufacturer and supplier within the healthcare industry, serving customers across the UK and internationally. The business is known for its commitment to quality, innovation and customer service and continues to invest in both its people and facilities. Employees benefit from a supportive and collaborative culture, excellent staff retention and a modern working environment within a newly refurbished office.

Package

• Salary of 25,000 - 28,000 depending on experience
• Performance-related bonus of up to 5,000 per annum paid quarterly
• 20 days annual leave increasing with length of service
• Paid Christmas shutdown
• Healthcare plan
• Critical illness cover
• Death in service benefit
• Enhanced pension contributions
• Salary sacrifice scheme
• Free parking
• Newly refurbished office environment
• Excellent transport links
• Full product training provided
• Permanent full-time position
• Monday to Friday working hours