Telesales Advisor

Everywhen; Sheffield; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

Everywhen in Sheffield is seeking a Telesales Advisor to join a friendly team. You’ll start with full training, then hybrid work with home-working two days a week, and a Monday-Thursday schedule with Friday early finish.

No prior experience required as training is provided; the role focuses on delivering excellent customer service by phone and email, achieving daily and monthly targets, and contributing to lead generation.

Qualifications

• Minimum prior sales experience and strong phone/email communication.
• Demonstrated ability to generate leads for field-based sales consultants.
• Ability to meet and exceed daily and monthly targets by maximizing opportunities.

Responsibilities

• Provide great customer service to new and existing customers by phone and email.
• Take personal responsibility for lead generation for our field-based sales consultants.
• Meet and exceed daily and monthly targets by maximizing opportunities.
• Generate new prospects and conduct market research on leads to warm status.
• Collaborate with the team to achieve targets and KPIs.

Skills

Previous sales experience

Excellent telephone communication

Sales development ability

Written communication

Organised

Resilience under pressure

Multi-tasking

Job description

Are you a target driven person with lead generation experience?

Then come join us as a Telesales Advisor within our friendly team based in Sheffield. Joining us as a Telesales Advisor you’ll work Monday to Thursday 8.45am-4.30pm and have an early finish of 3.15pm on Fridays, no weekends! No experience necessary as we will provide you with full training! Once you’re feeling confident and your training is complete, the role will become hybrid, where you’ll have the option to work from home 2 days of your working week. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers.

So, what does the role of a Telesales Advisor here involve?

• Provide great customer service to new and existing customers by phone and email. So having attention to detail, and the ability to learn quickly, plus a positive attitude is a must.
• Take personal responsibility for lead generating for our field-based sales consultants.
• Meet and exceed daily and monthly business targets and KPI’s by maximising business and service opportunities.
• Generate new prospects for your own account book daily and conduct market research on all leads to develop to a warm status.
• You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives.

What are we looking for in our next Telesales Advisor?

Essential Criteria

• Previous sales experience
• Must be an excellent telephone communicator.
• Able to demonstrate the skill for achieving genuine sales development.
• Able to communicate and motivate via written media.
• Well organised, can respond well under pressure and meet deadlines.
• Ability to work in a changing market.
• Used to multi-tasking.

You will be joining an established, friendly, and experienced team who will be able to provide support for you to succeed within your role. Being part of our team will mean ensuring we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner.

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.