Insurance Sales Advisor

Markel; Manchester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Private medical and dental

Life assurance

Travel insurance

Job summary

Markel, a global insurance company, is hiring an Insurance Sales Advisor in Manchester. The role mainly handles inbound/outbound calls to convert quotes and renewals into profitable business, with no late shifts and a supportive team in a city centre office.

You will cross-sell insurance products, handle renewals, and take payments, while working toward sales targets. A starting salary of £28,000 plus a monthly bonus and strong benefits await the right candidate.

Qualifications

• Experience in sales, customer service, telesales or telemarketing.
• Experience working to sales or retention targets.
• Strong objection handling and negotiating skills.
• Confident communicator with a customer-focused approach.
• Driven to achieve targets with commission and incentives.

Responsibilities

• Make outbound calls to quotes, renewals, referrals and contacting lapsed customers with a view to converting these into business.
• Handling inbound calls from new and existing customers.
• Cross selling complementary insurance products.
• Quoting, binding, renewing and taking payment for policies.
• Answering customer questions over the telephone, live chat and email, following-up outstanding renewals.
• Processing online quote referrals as within underwriting authority (new business and renewals).
• Handling mid-term adjustments and issuing renewal invitations and other administrative tasks.

Skills

Sales experience

Customer service

Telesales

Negotiation

Cross selling

Communication skills

Job description

Are you great at dealing with customers over the telephone?

Are you able to follow up leads and turn these into sales?

Help us provide an outstanding new business & renewals service to our customers across the UK while working for a recognised leading global insurance company here at Markel as an Insurance Sales Advisor.

• Monday – Friday only with shifts between 8.30am – 5.30pm
• £28,000 + achievable monthly bonus & great benefits package!

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.

Join us and play your part in something special!

The Opportunity

We are looking for a dedicated and driven Insurance Sales Advisor who would like to progress their sales career with us. We offer great working hours - no late evenings or weekend working and a fantastic office location in the city centre. Working as part of an encouraging and lively team environment where we offer lots of rewards and benefits for your hard work and achievements.

The role will be taking care of some inbound as well as making outbound telephone calls to insurance customers including those that have received an insurance quote, but not yet purchased specialist insurance products, handling online quote referrals as well as re-engaging with lapsed customers from previous years and renewal chasers aiming to convert quotes into business.

There is no cold calling involved in the role, all leads are warm and pre-generated!

Markel are a global insurance business where we can offer you plenty of career progression opportunities across within the team or across other areas such as claims, underwriting and business development.

If you’re looking to develop your insurance career, then this may be the role for you

What You’ll Be Doing

• Making outbound calls to customers – handling quotes, renewals, referrals and contacting lapsed customers with a view to converting these into business
• Handling inbound calls from new and existing customers
• Cross selling complementary insurance products
• Quoting, binding, renewing and taking payment for policies
• Answering customer questions over the telephone, live chat and email & following-up outstanding renewals
• Processing online quote referrals as within underwriting authority (new business and renewals)
• Handling mid-term adjustments and issuing renewal invitations and other administrative tasks

Our Must Haves

• You’ll have some previous experience working within a sales, customer service, telesales or telemarketing environment – either face to face or via the telephone
• Experience of working to sales or retention targets would be ideal
• Strong objection handling and negotiating skills as well as the ability to identify and cross sell other suitable products to warm customers
• A confident communicator and have a great customer focused approach
• A drive and enthusiasm for achieving your targets – you will be able to earn monthly commission on achieving team and individual targets along with regular great cash and prize incentives

Who We Are

Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s In It For You

• A great starting salary of £28,000 plus achievable monthly bonus, incentive rewards & strong benefits package
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us on 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

#PlayYourPartUK