Telesales Advisor

Everywhen; Sheffield; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

Everywhen is seeking a Telesales Advisor to join our Sheffield team. You will handle inbound and outbound calls, respond to emails, and support lead generation for field-based consultants. The role starts on-site with training and moves to a hybrid setup offering two days of home working.

You’ll join a friendly, expanding team at the UK's largest independent Insurance Brokers, with a focus on delivering excellent customer service and meeting daily performance targets.

Qualifications

• Previous sales experience is preferred.
• Excellent telephone communication skills.
• Proven ability to develop sales opportunities.
• Strong written communication and email etiquette.
• Well organised, able to work under pressure and meet deadlines.
• Comfortable adapting to a changing market.
• Capable of multi-tasking in a busy environment.

Responsibilities

• Provide great customer service to new and existing customers by phone and email.
• Generate and qualify leads for field-based sales consultants.
• Meet and exceed daily and monthly targets and KPIs.
• Develop new prospects and move leads to warm status.
• Collaborate with the team to achieve goals and maintain compliance.

Skills

Previous sales experience

Telephone communication

Sales development

Written communication

Organised under pressure

Adaptability to market changes

Multi-tasking

Job description

Are you a target driven person with lead generation experience?

Then come join us as a Telesales Advisor within our friendly team based in Sheffield.

Joining us as a Telesales Advisor you’ll work Monday to Thursday 8.45am-4:30pm and have an early finish of 3.15pm on Fridays, no weekends! No experience necessary as we will provide you with full training! Once you’re feeling confident and your training is complete, the role will become hybrid, where you’ll have the option to work from home 2 days of your working week. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers.

So, what does the role of a Telesales Advisor here involve?

• Provide great customer service to new and existing customers by phone and email. So having attention to detail, and the ability to learn quickly, plus a positive attitude is a must.
• Take personal responsibility for lead generating for our field-based sales consultants.
• Meet and exceed daily and monthly business targets and KPI’s by maximising business and service opportunities.
• Generate new prospects for your own account book daily and conduct market research on all leads to develop to a warm status.
• You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives.

What are we looking for in our next Telesales Advisor?

Essential Criteria

• Previous sales experience
• Must be an excellent telephone communicator.
• Able to demonstrate the skill for achieving genuine sales development.
• Able to communicate and motivate via written media.
• Well organised, can respond well under pressure and meet deadlines.
• Ability to work in a changing market.
• Used to multi-tasking.

You will be joining an established, friendly, and experienced team who will be able to provide support for you to succeed within your role. Being part of our team will mean ensuring we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner.

#AIB

INDX3

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.