Telesales Advisor

Confidential; Gillingham; On-site; GBP 22,000 - 35,000; Full time

Benefits offered by this job

Competitive base salary with uncapped月

Uncapped commission

On-site parking

Comprehensive training and ongoing_coa

Clear career progression opportunities

Company pension scheme

Employee wellbeing support

Job summary

Reed Business Support are recruiting for a Telesales Advisor on behalf of our valued client. This Telesales Advisor opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment.

As the appointed Telesales Advisor, you will play a key role in supporting the wider team and contributing to the smooth running of daily operations. You will make outbound calls, build relationships, identify needs, manage enquiries and convert quotes into

Qualifications

• Experience in telesales, sales, customer service or business support is desirable.
• Excellent communication and interpersonal skills are essential.
• Confident and professional telephone manner is expected.
• Highly organised with strong attention to detail and able to manage multiple priorities.

Responsibilities

• Make outbound calls to prospective and existing customers to generate sales opportunities.
• Build and maintain strong customer relationships through regular contact.
• Identify customer needs and promote suitable products and services.
• Manage customer enquiries and provide accurate information.
• Maintain accurate records in the CRM database.

Skills

Excellent communication

Interpersonal skills

Telephone manner

Organised

MS Office

CRM systems

Resilient

Target-driven

Team-focused

Tools

Microsoft Office

CRM/Database systems

Job description

Reed Business Support are recruiting for a Telesales Advisor on behalf of our valued client. This Telesales Advisor opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Telesales Advisor, you will play a key role in supporting the wider team and contributing to the smooth running of daily operations.

About the Role

• Making outbound calls to prospective and existing customers to generate sales opportunities
• Building and maintaining strong customer relationships through regular contact
• Identifying customer needs and promoting suitable products and services
• Managing customer enquiries and providing accurate information
• Maintaining accurate records, systems and documentation within the CRM database
• Following up quotations and converting leads into sales opportunities
• Working towards individual and team sales targets
• Delivering exceptional service and demonstrating a professional approach at all times

About You

• Experience within a telesales, sales, customer service or business support role desirable
• Excellent communication and interpersonal skills
• Confident and professional telephone manner
• Highly organised with strong attention to detail
• Confident using Microsoft Office and CRM/Database systems
• Resilient, target-driven and motivated by success
• Proactive, team-focused, and able to manage multiple priorities

Benefits

• Competitive basic salary with uncapped monthly commission
• Weekly and quarterly sales incentives
• 25 days annual leave plus bank holidays
• Free on-site parking
• Comprehensive training and ongoing coaching programme
• Clear career progression opportunities into Senior Sales or Account Management positions
• Company pension scheme
• Employee Assistance Programme and wellbeing support
• Modern office environment with a supportive team culture
• Regular team events, recognition awards and staff incentives