Telephone Sales & Engagement Advisor

Arlettie London; England; On-site; GBP 17,000 - 22,000; Part time

Job summary

Arlettie London, a pioneer in exclusive event-based private sales, is seeking confident Telephone Sales & Engagement Advisors to join its flexible zero-hours phoning team. The role focuses on outbound calls to prospective and existing clients for membership sales and client engagement.

You will deliver scripted messages, log call details, and work toward campaign goals while delivering a high standard of client experience in a fast-paced environment.

Qualifications

• Proven experience in telemarketing, sales or customer service.
• Exceptional verbal communication with a friendly demeanor.
• Ability to follow call scripts while adapting to responses.
• Basic computer skills to log call details and use software tools.
• Team player able to work collaboratively in a fast-paced environment.

Responsibilities

• Conduct outbound calls to potential clients according to provided call lists.
• Deliver scripted messages to promote products/ services, generate interest and answer initial questions.
• Collect and record accurate and detailed information from each call, maintaining proper documentation.
• Collaborate with the team to achieve individual and campaign-based goals.
• Adhere to call scripts and guidelines to ensure consistency and quality interactions.
• Participate in training sessions to enhance communication and sales skills.

Skills

Telemarketing experience

Verbal communication

Script adherence

Basic computer skills

Team player

Job description

About us

Pioneer in exclusive event-based private sales, Arlettie has been creating unique experiences for the world's leading Luxury Houses for over 20 years.

In Paris, London, Milan, New York, and online, Arlettie connects its community of 300,000 members to exceptional sales events.

Arlettie is now looking for passionate new talents to support its ambitious growth and development.

Become part of a French success story that has grown into an international brand by joining Arlettie!

Mission

We are looking for confident and engaging Telephone Sales & Engagement Advisors to join our flexible, zero-hours phoning team.

The role is focused entirely on outbound telephone calls to prospective and existing clients. Depending on the campaign, you will be contacting clients for one of two purposes:

• Membership Sales – speaking with prospective clients, introducing our membership offering, explaining its benefits and converting interest into new memberships.
• Client Engagement – reconnecting with existing clients, introducing upcoming sales and encouraging them to visit and participate.

This is a proactive, target-focused role suited to someone who is confident on the phone, enjoys speaking with people and can build rapport quickly. You will need to communicate naturally and persuasively while delivering a high standard of client experience.

As part of our zero-hours team, you will be offered shifts according to campaign requirements, making this a flexible opportunity for people with strong telephone, sales or client engagement experience.

RESPONSIBILITIES

• Conduct outbound calls to potential clients according to provided call lists.
• Deliver scripted messages to promote products/ services, generate interest and answer initial questions.
• Collect and record accurate and detailed information from each call, maintaining proper documentation.
• Collaborate with the team to achieve individual and campaign-based goals.
• Adhere to call scripts and guidelines to ensure consistency and quality interactions.
• Participate in training sessions to enhance communication and sales skills.

Profile

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Proven experience in telemarketing, sales or customer service is preferred.
• Exceptional verbal communication skills with a clear and friendly demeanour.
• Ability to follow call scripts while adapting to customer responses.
• Basic computer skills to log call details and use necessary software tools.
• Team player with the ability to work collaboratively in a fast-paced environment.