Telephone Business Development Manager - Bridging

West One Loans; Watford; Presencial; GBP 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private medical healthcare

25 days annual leave

Paid volunteering days

Resumo da oferta

West One Loans is looking for an experienced Telephone Business Development Manager who relishes ownership, supports others, and has Bridging Finance knowledge. The role focuses on broker relationships, risk appetite, and regulatory compliance in a fast-paced lending environment.

You will drive new business by engaging introducers, presenting our Bridging proposition, and progressing enquiries to applications within SLA, while keeping CRM up to date and sharing product updates across the

Qualificações

• Previous experience within a sales role would be highly desirable.
• Knowledge of bridging finance required.
• PC Literate with a good knowledge of Outlook, Word, Excel and PowerPoint.

Responsabilidades

• Develop and manage relationships with introducers to hit targets.
• Assess enquiries, produce terms, and progress to applications within SLA.
• Collaborate with the regional BDM to maximise sales opportunities.
• Handle introductions to new firms and manage the onboarding of intermediaries.
• Keep CRM updated with discussions and activities in Hubspot.
• Ensure intermediaries are informed about product updates and features.
• Maintain up-to-date knowledge of products, criteria, and competition.
• Log all activity in Hubspot.

Conhecimentos

Competency tests

Telephone manner

Relationship building

Multi-tasking

Lead pursuit

Call handling

Listening skills

Influencing skills

Ferramentas

Outlook

Word

Excel

PowerPoint

Descrição da oferta de emprego

Are you an experienced Telephone Business Development Manager who enjoys taking ownership, supporting others, and has experience within Bridging Finance?

Do you thrive in a fast-paced lending environment where broker relationships, risk appetite, and regulatory compliance are equally important?

If this sounds like you, then this could be the perfect next step in your career.

Key Accountabilities

• To create, manage and develop relationships with introducers to achieve new business targets.
• Have expert knowledge of West One’s Bridging products, criteria, process and USPs to be able to assess enquiries, produce terms and progress these into applications within SLA’s.
• Work alongside the regional field BDM to manage intermediaries within the region in order to maximise sales opportunities.
• Speaking to our introducers and handling new business enquiries.
• Ensuring that any reports/CRM system is kept up to date, accurately recording the discussions/activities.
• Ensure that our products are front-of-mind and that all intermediaries are updated about new products and features.
• Ensure up to date knowledge of firm’s products and criteria which is essential to the role.
• Ensure up to date knowledge of competition (e.g. products, criteria, etc) which is essential to the role.
• Maintain knowledge of general market as applicable/where enables and/or impacts sales e.g., basic mortgage definitions, current mortgage market trends/news.
• Key tasks include:
  • Proactivity calling new/existing/lapsed intermediaries to engage them with West One’s Bridging products
  • Carry out thorough fact find with the intermediary to asses the size of the opportunity and identify appropriate firms to work with the field BDM
  • Book meetings with intermediaries via teams to present our Bridging proposition and our USPs
  • Assess enquiries via telephone and email and identify sales opportunities, develop expertise in deal structuring in order to produce terms/quotes
  • Understand and be able to articulate the product features and benefits across Bridging products
  • Follow up on terms issued within SLA in order to progress them into applications, handling objections in order to win the deal
  • Make introductions to new firms registering with West One and ensure they are aware of key contacts for enquiries/support in that region
  • Keep intermediaries informed on changes to our Bridging products, including but not limited to criteria, pricing, processes via telephone or email
  • Support field BDM with firms when they are on the road/in appointments to ensure our excellent service proposition is not affected
  • Ensure all activity is logged in Hubspot (our CRM system)

Skills & Competencies

• Pass internal competency tests post induction.
• Good telephone manner, able to articulate yourself in a clear way
• Able to develop successful working relationships and build trust and confidence with intermediaries
• Ability to multi-task to ensure SLA's are met.
• Confidence to pursue leads and use sales techniques to overcome objections.
• Excellent call handling, listening, and influencing skills.

Knowledge & Qualifications

• Previous experience within a sales role would be highly desirable.
• Knowledge of bridging finance required.
• PC Literate with a good knowledge of Outlook, Word, Excel and PowerPoint.

Personal Attributes

• Good attention to detail and able to analyse and present complex information in a clear, relevant and interesting way.
• Self-motivated and enthusiastic with the drive to succeed and deliver results.
• Strong communication both written and verbal.
• Proactive team player - ability to work on own initiative, solo and as part of a team.
• Punctual, well organised with good administration skills.

Why Join Us?

At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career.

Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits.