Telesales Executive

Annabelle Charles Associates Ltd; Elland; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Major brand clients

Family-like culture

Work-life balance

Career development

Job summary

Annabelle Charles Associates Ltd is seeking a proactive, sales-driven candidate to generate leads by phone and build strong customer relationships within the climate control sector in the United Kingdom.

You will develop a robust sales pipeline, manage existing accounts, and work with major brands while contributing to sustained growth. The role emphasizes clear communication, CRM discipline, and achieving set targets through proactive outreach.

Qualifications

• Proven experience in telesales or telemarketing.
• Strong verbal and written communication skills.
• Proficient in CRM software to manage leads.
• Excellent organisational skills and ability to prioritise.

Responsibilities

• Achieve and exceed sales targets in line with company strategy.
• Develop and maintain a strong pipeline of leads.
• Engage with clients via phone and email to generate new business.
• Tailor pitches and proposals to meet customer needs.
• Follow up on leads promptly to drive sales and overcome objections.
• Collaborate with Sales, Projects and Operations for smooth delivery.
• Maintain up-to-date information in the CRM for reporting.
• Improve knowledge of products, market trends and sales techniques.
• Provide exceptional customer service to build long-term relationships.
• Support projects and additional activities as requested by management.

Skills

Telesales experience

Communication skills

CRM software

Time management

MS Office

Job description

A well-established climate control specialist that works with high profile clients is seeking a proactive and sales driven candidate to generate leads over the phone, establish and maintain strong customer relationships. Working proactively to drive

sustained business growth through effective telesales management.

• Up to £33,000 per annum basic salary dependent on experience
• Opportunity to work with clients that are major brands and household names
• Supportive company culture with family like values promoting work life balance
• Opportunities for career development and continuous professional development

Responsibilities

• Achieve and exceed sales and growth targets in alignment with company strategy, vision, and values
• Develop and maintain a strong pipeline of leads, ensuring a steady flow of potential sales opportunities
• Engage with prospective and existing clients via phone and email to generate new business and grow existing accounts
• Understand customer needs to tailored sales pitches and proposals to meet those needs including recommended best-fit product solutions.
• Actively follow up on leads in a timely way to drive sales and constructively respond to any objections to ensure positive resolution
• Collaborate with internal stakeholders - Sales colleagues, Projects, Operations - to ensure smooth transition from sales to service delivery
• Maintain accurate up-to-date information in the CRM system to ensure efficient sales pipeline and reporting
• Continuously improve knowledge of products, market trends and sales technique skills to ensure continuous personal development and performance delivery.
• Provide exceptional customer service throughout the engagement and sales process to build long-term relationships and increase customer retention.
• To support projects and any other activity that is reasonably requested of you by management

Requirements

• Proven experience in telesales, telemarketing, or a similar sales-driven role
• Strong verbal and written communication skills, with the ability to engage and persuade clients
• Proficient use of CRM software to manage leads and maintain records
• Ability to work independently and effectively manage time to achieve targets
• Proficient in Microsoft applications
• Excellent organisational skills & effectively manage multiple demands and priorities