Telemarketing Account Manager

ACS Staffing Solutions; Northampton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

2-week Christmas closure

Performance-related earning potential

Bespoke training and development plan

Friendly and supportive working环境

Clear progression opportunities

Regular team-building events

Job summary

ACS Staffing Solutions is recruiting a Telemarketing Account Manager in Northampton, requiring a full driving licence and access to a personal vehicle. This telephone-based role prioritises high-quality conversations and relationship-building over high call volumes.

You will perform outbound B2B calls, qualify opportunities, and arrange meetings. Full training and clear progression opportunities are provided in a professional, supportive environment.

Qualifications

• Entry-level candidates considered with full training provided.

Responsibilities

• Deliver telemarketing services for clients in line with briefs and campaigns.
• Develop understanding of each client’s business and objectives.
• Build professional relationships with clients.

Skills

Strong communication

Telephone manner

Business development

Resilience

IT literacy

Driving licence

Job description

Telemarketing Account Manager

Northampton - Must be a car driver due to location of our client

£26,000 per annum - Depending on Experience

The Offering:

• Monday - Friday, 08:50 - 17:30
• 2-week Christmas closure
• Performance-related earning potential
• Bespoke training and development plan
• Friendly and supportive working environment
• Clear progression opportunities
• Regular team-building events

Our market-leading client is currently seeking a Telemarketing Account Manager to join their growing team. This is an exciting opportunity for someone looking to build a long-term career within telemarketing, account management, and business development in a professional B2B environment.

This is a telephone-based account management role, focused on quality conversations and relationship building rather than high call volumes or aggressive sales targets. It is not a call-centre environment.

Entry-level candidates and individuals from different employment backgrounds will be considered, as full training and ongoing development are provided.

Due to the location, applicants must hold a full driving licence and have access to their own vehicle.

Key Duties:

• Professionally deliver telemarketing services on behalf of clients in line with agreed project briefs and campaign strategies.
• Develop and maintain a comprehensive understanding of each client’s business, including their products, services, target sectors, competitors, culture, and objectives.
• Build and nurture strong, professional relationships with clients.
• Conduct high-quality outbound B2B calls to targeted prospects to identify and generate new business opportunities.
• Arrange qualified meetings between clients and prospective businesses.
• Accurately record call outcomes and maintain up-to-date records using internal systems and databases.
• Complete all administrative duties efficiently and to a high standard.
• Assist in preparing for and attending client review meetings.
• Continuously develop telemarketing, communication, and business development skills.

Required Skills & Experience:

• A genuine interest in developing a career within telemarketing and account management.
• Strong communication skills and a confident telephone manner.
• Positive attitude, resilience, and a strong work ethic.
• Good business awareness and professional approach.
• Previous customer service experience is desirable but not essential.
• Sales experience is beneficial but not required.
• IT literate with the ability to complete a short typing test assessing speed and accuracy.
• Must hold a valid driving licence and have access to own vehicle.