Telemarketer / Appointment Maker

FT Recruitment; Thatcham; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Friendly team environment

Full training provided

Progression opportunities

Competitive pay with bonuses

Job summary

FT Recruitment is seeking a confident Telemarketer / Appointment Maker for our client in Newbury. You will contact prospective customers, introduce services, and book qualified appointments for the sales team. The role requires a friendly communicator who thrives in a target-driven environment.

Responsibilities include making outbound calls, qualifying leads, updating CRM, and achieving targets. Training is provided, with opportunities for progression and a competitive pay structure including

Qualifications

• Excellent communication and telephone skills.
• Positive, confident and motivated attitude.
• Previous telemarketing or customer service experience preferred but not essential.
• Good organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Basic computer skills.

Responsibilities

• Make outbound calls to prospective customers.
• Introduce our products and services in a professional manner.
• Qualify leads and arrange appointments for the sales team.
• Accurately update customer information on our CRM system.
• Meet individual and team performance targets.
• Build rapport with customers and represent the company positively.

Skills

Excellent communication

Telephone skills

Positive attitude

Telemarketing experience

Organizational skills

Independent worker

Team player

Basic computer skills

Job description

Telemarketer / Appointment Maker

Location: Newbury

Hours: Monday to Friday, 9:00am - 4:30pm

Job Type: Full-time

About the Role

We're looking for a confident and enthusiastic Telemarketer / Appointment Maker to join our growing team in Newbury.

Your primary role will be to contact prospective customers, introduce our services, and book qualified appointments for our sales team. If you're a strong communicator who enjoys speaking to people and thrives in a target-driven environment, we'd love to hear from you.

Key Responsibilities

• Make outbound calls to prospective customers.
• Introduce our products and services in a professional manner.
• Qualify leads and arrange appointments for the sales team.
• Accurately update customer information on our CRM system.
• Meet individual and team performance targets.
• Build rapport with customers and represent the company positively.

What We're Looking For

• Excellent communication and telephone skills.
• A positive, confident, and motivated attitude.
• Previous telemarketing, appointment-setting, telesales, or customer service experience is preferred but not essential.
• Good organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Basic computer skills.

What We Offer

If you're energetic, driven, and enjoy speaking with people, we'd love to hear from you.

• Monday to Friday working hours (9:00am - 4:30pm).
• Friendly and supportive team environment.
• Full training provided.
• Opportunities for progression.
• Competitive pay, with bonus opportunities available based on performance.