Telemarketer

THX Ltd

Madingley

On-site

GBP 20,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Competitive benefits package

Career development opportunities

Collaborative culture

Job summary

A family-centered business in Madingley is seeking a Telemarketer to engage with prospects through outbound calls and emails. Responsibilities include qualifying leads, booking appointments for business development teams, and maintaining accurate CRM data. The successful candidate will have prior telemarketing experience, strong communication skills, and a team-oriented attitude. This full-time position offers a supportive, inclusive culture and opportunities for career development.

Qualifications

Previous experience in telemarketing, telesales, or lead generation (preferably B2B).
Comfortable making outbound calls and working to targets.
Ability to provide meaningful market insights.

Responsibilities

Conduct outbound calls and emails to engage campaign responders.
Qualify leads and book appointments for the business development team.
Maintain accurate data within the CRM.

Skills

Strong verbal communication skills

Organised and disciplined

Resilient and self-motivated

Good time management

Team-oriented

Job description

THX Ltd - Madingley, England, United Kingdom

Position Overview

The Telemarketer will conduct outbound calls and emails to follow upon campaign engagement and target lists, qualify leads, secure meetings for BD teams, maintain accurate data, and feed market intelligence back to the wider marketing teams.

Key Responsibilities

Make outbound calls/emails to campaign responders and assigned target lists.
Qualify leads against defined criteria (company size, role, requirement, timescale, budget).
Book appointments (face‑to‑face or virtual) for the business development team according to agreed targets.
Maintain accurate and up‑to‑date data within CRM (leads, calls, next actions).
Provide feedback to marketing/digital/content teams on prospect responses, objections, market trends and content gaps.
Collaborate with Digital & Performance Lead, Content & Copy Lead and Data Coordinator to refine campaign lists, messaging and approach.
Meet or exceed monthly targets (calls made, leads qualified, meetings booked) and contribute to improving conversion rates.
Identify new customer segments and new projects, and actively engage until the point of qualification.
Use a multi‑channel approach to ensure thorough identification and knowledge of new prospects.

Person Specification

Previous experience in telemarketing, telesales or lead generation (preferably B2B).
Strong verbal communication skills, confidence in making outbound calls.
Organised, disciplined with CRM/data entry accuracy.
Resilient, self‑motivated and comfortable working to targets and under pressure.
Team‑oriented: able to collaborate with marketing, BD and data teams.
Good time management and prioritisation skills.
Some knowledge or interest in the mechanical subcontractor, hire or construction sectors.
Ability to provide meaningful market insights and feedback.

THX Values: As a family‑centred business, people are at the heart of everything we do. We’re proud to have a strong commitment to our team because we know that the success of any company depends on the people behind it. That’s why we make sure our employees feel valued, supported, and given every opportunity to grow. We believe that a diverse team is a strong team. We’re dedicated to building an inclusive workplace where everyone feels welcome, respected, and able to thrive. Alongside a competitive benefits package and great opportunities for career development, we’ve built a friendly, collaborative culture that reflects our core values Humility Innovation Refreshing Energetic. These values guide how we work, how we treat each other, and what it means to be part of THX: a high‑performing team that’s always learning, innovating, and focused on leaving people feeling good.

Seniority level