Telecoms 2nd Line Support Engineer — Certs & Growth

Interface Recruitment; Bradford; In loco; GBP 25.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Sponsorship for certifications

Descrizione del lavoro

Interface Recruitment in Bradford is seeking a 2nd Line Support Analyst to join a growing MSP. You will deliver service delivery, maintenance, and technical support for telecoms products, while pursuing recognized certifications through company incentives.

The role offers exposure to connectivity, telephony, mobile management, and network configurations within a busy support environment.

Competenze

• Experience in telecoms with PBX configuration and maintenance.
• Experience in connectivity and network installations.
• Willingness to pursue industry certifications through company sponsorship.

Mansioni

• Deploy and maintain services for new and existing clients.
• Handle connectivity installs including leased lines and broadband setups.
• Configure and maintain telephony systems (soft PBX).
• Manage mobile devices and associated security settings.
• Provide second-line support for telecoms products and services.

Conoscenze

Telecoms engineering

PBX configuration

Customer support

Network troubleshooting

Strumenti

Draytek

8x8 Work

Gamma Horizon

Microsoft 365 Mobility and Security

MS-101

Descrizione del lavoro

Interface Recruitment in Bradford is seeking a 2nd Line Support Analyst to join a growing MSP. You will deliver service delivery, maintenance, and technical support for telecoms products, while pursuing recognized certifications through company incentives.

The role offers exposure to connectivity, telephony, mobile management, and network configurations within a busy support environment.