Telecare Field Technician — Build Safe, Independent Living

Simply Jobsworth; Wolverhampton; Sur place; GBP 17 000 - 25 000; Plein temps

Résumé du poste

Jobsworth Recruitment in Wolverhampton is hiring a Telecare Technician / Field Service Technician to install, test and maintain telecare equipment in customers’ homes. The role involves diagnosing faults, performing basic repairs and providing clear usage guidance, with full training provided and a focus on helping people live safely and independently.

The technician will manage stock, record-keep installations and service visits, and work independently across local households, ensuring

Qualifications

• Hands-on field service or maintenance experience preferred.
• Good IT, administration and record-keeping skills.
• Excellent communication and customer service skills.
• Able to organise workload and work independently in the field.
• Full training provided; telecare equipment experience not required.

Responsabilités

• Visit customers in their homes to install, test and maintain telecare and assistive technology equipment.
• Diagnose faults, carry out basic repairs and replace equipment where necessary.
• Explain how equipment works and provide clear instructions to customers and carers.
• Carry out routine checks and follow-up visits to ensure equipment remains suitable.
• Maintain accurate records of installations, repairs and customer visits.
• Manage equipment stock and ensure returned equipment is cleaned and processed correctly.
• Deliver a professional, friendly service while helping people maintain their independence and safety.

Description du poste

Jobsworth Recruitment in Wolverhampton is hiring a Telecare Technician / Field Service Technician to install, test and maintain telecare equipment in customers’ homes. The role involves diagnosing faults, performing basic repairs and providing clear usage guidance, with full training provided and a focus on helping people live safely and independently.

The technician will manage stock, record-keep installations and service visits, and work independently across local households, ensuring