Telco Customer Delivery Leader, Transformation & Growth

Infraviva; Greater London; Vor Ort; GBP 90.000 - 140.000; Vollzeit

Zusammenfassung

Infraviva in the United Kingdom is seeking an experienced Head of Customer Delivery to lead a major delivery function within the telecoms connectivity space. You will oversee end-to-end B2B customer delivery, drive operational transformation and align customer experience with commercial performance.

The role requires extensive leadership in customer delivery in connectivity, a track record of improving delivery performance, and strong commercial and stakeholder management skills.

Qualifikationen

• Extensive leadership experience in customer delivery within the connectivity sector.
• Proven success in improving delivery performance and driving operational transformation.
• Strong commercial awareness, people leadership and stakeholder management skills.

Aufgaben

• Lead end-to-end B2B customer delivery within a complex telco environment.
• Drive operational improvements and transformation.
• Strengthen delivery performance, efficiency and customer outcomes.
• Lead teams and collaborate with key functions to drive results.

Kenntnisse

Leadership

Customer delivery

Stakeholder management

Commercial awareness

Telco connectivity

Jobbeschreibung

Infraviva in the United Kingdom is seeking an experienced Head of Customer Delivery to lead a major delivery function within the telecoms connectivity space. You will oversee end-to-end B2B customer delivery, drive operational transformation and align customer experience with commercial performance.

The role requires extensive leadership in customer delivery in connectivity, a track record of improving delivery performance, and strong commercial and stakeholder management skills.