TechOps Manager: Systems, Support & SaaS Lead

Whereby; Greater London; On-site; GBP 75,000 - 110,000; Full time

Job summary

Octopus Electric Vehicles is seeking a TechOps Manager to lead our team of Systems Analysts, oversee our fast-paced support desk, and ensure our systems stay fully operational.

You will manage SaaS tools, drive incident resolution, and collaborate with cross-functional teams to continuously improve service while meeting UK financial services compliance standards. This role demands strong leadership in a regulated environment with a track record of reliable technology operations.

Responsibilities

• Lead the TechOps team of Systems Analysts and oversee the fast-paced support desk.
• Manage our SaaS tools and ensure UK financial services compliance and service standards.
• Collaborate with cross-functional teams to investigate, resolve issues, and continuously improve our services.

Job description

Octopus Electric Vehicles is seeking a TechOps Manager to lead our team of Systems Analysts, oversee our fast-paced support desk, and ensure our systems stay fully operational.

You will manage SaaS tools, drive incident resolution, and collaborate with cross-functional teams to continuously improve service while meeting UK financial services compliance standards. This role demands strong leadership in a regulated environment with a track record of reliable technology operations.