TechOps Manager

Whereby; Greater London; On-site; GBP 75,000 - 110,000; Full time

Job summary

Octopus Electric Vehicles is seeking a TechOps Manager to lead our team of Systems Analysts, oversee our fast-paced support desk, and ensure our systems stay fully operational.

You will manage SaaS tools, drive incident resolution, and collaborate with cross-functional teams to continuously improve service while meeting UK financial services compliance standards. This role demands strong leadership in a regulated environment with a track record of reliable technology operations.

Responsibilities

• Lead the TechOps team of Systems Analysts and oversee the fast-paced support desk.
• Manage our SaaS tools and ensure UK financial services compliance and service standards.
• Collaborate with cross-functional teams to investigate, resolve issues, and continuously improve our services.

Job description

What we do. Electric Car Leasing

Why we do it. Greener. Fairer. Future.

We’re expanding our TechOps Team at Octopus Electric Vehicles and we’re looking for a TechOps Manager to lead our team of Systems Analysts, oversee our fast-paced support desk and manage our systems.

You’ll be responsible for ensuring our business remains fully-operational by leading the support team and managing our analysts. You will oversee the investigation and resolution of technical issues, and collaborate with teams across the business to develop solutions that continuously improve our service. You’ll also be responsible for managing our SaaS tools, and you’ll do all this while ensuring we maintain the strict compliance and service standards expected of a business operating in the UK financial services sector.