Technology Support Officer

Rose Bruford College; Greater London; On-site; GBP 34,000 - 36,000; Full time

Job summary

Rose Bruford College is seeking a Technology Support Officer to join the Student Records team in Sidcup. This role blends first-line technology support with opportunities to gain experience in digital learning technologies, data quality, reporting and process improvement.

You'll assist colleagues with day-to-day IT issues, coordinate support requests and work with our external IT provider to ensure services run smoothly across the College.

Qualifications

• Experience with IT support is desirable.
• Familiarity with data quality and reporting is a plus.
• Willingness to learn digital learning technologies.

Responsibilities

• Provide first-line technology support to colleagues.
• Coordinate support requests and liaise with external IT provider.
• Assist with data quality, reporting and process improvement.

Skills

Customer service

Problem solving

Curiosity

Tools

Power BI

Advanced Excel

SQL (T-SQL)

Databases

Automation

Job description

Technology Support Officer

Location: Sidcup

Salary: £34,000 - £36,000 per annum

Vacancy Type: Permanent, Full Time (35 hours per week)

Are you someone who enjoys solving problems, helping people and learning new skills?

Rose Bruford College is seeking a Technology Support Officer to join our Student Records team. This is a varied and rewarding role that combines first-line technology support with opportunities to develop experience in digital learning technologies, data quality, reporting and process improvement.

Technology support is at the heart of the role. You'll help colleagues with day-to-day technology issues, coordinate support requests and work closely with our external IT provider to ensure services run smoothly across the College. You'll enjoy investigating problems, finding solutions and delivering a professional, customer-focused service.

Alongside this, you'll gain exposure to areas including Power BI, advanced Excel, data quality, reporting, databases, T-SQL, digital learning technologies and automation. We will provide training and support for the right person. What matters most is your curiosity, willingness to learn and commitment to delivering excellent support.

Whether your future interests lie in technology support, business systems, digital services, process improvement or data and analytics, this role offers the opportunity to develop a broad and highly transferable skillset.

About Us

Rose Bruford College is one of the UK's leading specialist higher education institutions for theatre and performance. Based on our Sidcup campus, we prepare students for careers across the creative industries and support a vibrant community of academic and professional services staff. As a smaller institution, you'll work across departments, build strong relationships and have the opportunity to make a visible impact.

Application Deadline: 12 Noon on Friday 11 September 2026