Technology and Transformation Manager

Matched; Wokingham; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

Matched Group is seeking an IT-focused Technology and Transformation Manager to drive technology-enabled business transformations. You will lead hands-on IT changes, manage multiple initiatives, and coordinate delivery across CRM, finance, HR, telephony and reporting systems, ensuring secure integrations and data flows.

The role demands strong stakeholder communication, a delivery-focused mindset, and the ability to balance strategic thinking with hands-on leadership in a growing SaaS

Qualifications

• Proven delivery of multiple tech-enabled transformation projects.
• Experience with enterprise systems, integrations and data flows.
• Leadership of a small IT team (tech support).
• Strong understanding of CRM, telephony and related enterprise platforms.
• IT operations knowledge to govern security, resilience and service delivery.

Responsibilities

• Deliver internal technology-enabled transformation and business process change projects.
• Manage multiple concurrent initiatives and keep priorities, scope, resources and delivery visible to stakeholders.
• Coordinate delivery and evolution of internal business systems such as CRM, finance, HR, telephony, reporting and other platforms.
• Ensure new systems/changes have proper integration, data flow, security, resilience and ownership before implementation.
• Own IT/Technical delivery of cross-system integration and automation initiatives.
• Oversee APIs, integrations, workflow automation and data flows to support transformation.
• Responsible for internal IT function, infrastructure, end-user tech, and operational capabilities.

Skills

Delivery management

Hands-on IT changes

API integrations

Automation

Data flows

Team leadership

Security and resilience

Tools

CRM systems

Telephony platforms

ERP

API tooling

Job description

Location - 3 days every week in the Wokingham office (must live within 45-60 minute commute)

You’ll join a fast growing PE backed SaaS company. You will deliver technology-enabled business transformation projects. You’ll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data and processes.

This role focuses on transformation, project-delivery, and hands on IT/technical system changes. You’ll be hands‑on and responsible for the reliability, security, and resilience of internal IT services. You’ll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth.

Technology and Transformation Manager - Responsibilities

• Deliver internal technology-enabled transformation and business process change projects
• Manage multiple concurrent initiatives and ensure priorities, scope, resources and delivery expectations remain visible to stakeholders
• Coordinate the delivery and evolution of internal business systems such as CRM, finance, HR, telephony, reporting and other enterprise platforms
• Ensure new systems/changes have appropriate integration, data flow, security, resilience, supportability and operational ownership before implementation
• Own IT/Technical delivery of cross-system integration and automation initiatives
• Oversee the implementation and improvement of APIs, integrations, workflow automation and data flows required to support transformation
• Hold overall responsibility for internal IT function (ensure infrastructure, end‑user technology, support services and operational capabilities remain reliable, secure, resilient and aligned with business needs)

Technology and Transformation Manager - Requirements

• Proven delivery of multiple concurrent technology-enabled business transformation, systems implementation or process-change projects (ideally in a fast-paced growing tech/software company )
• Experience delivering hands on technical / IT changes involving enterprise business systems, integrations, automation or data flows
• Experience of management / leadership of small IT team (technical support)
• Strong technical understanding of enterprise business systems (CRM, Telephony, etc.) and working knowledge of API integrations, automation, and system-to-system data flows
• IT operational knowledge to govern service delivery, infrastructure, security, and resilience
• Confident engaging communication - able to influence across functions and deliver status updates
• Delivery-focused mindset towards achieving business outcomes
• Comfortable challenging unclear requirements and committed to continuous improvement
• Experience operating in an organisation where the role needs to combine strategic thinking with hands‑on project leadership and problem solving

For more information, please contact Katie at Matched Group

IT Manager / Technology Transformation Manager / Technology Transformation / IT Transformation