This role applies professional knowledge and expertise to deliver high-quality work, supporting business priorities through accurate execution, sound judgement, problem-solving, and effective collaboration. Individual Contributor roles may span a range of role sizes and complexities, from supporting defined activities and processes through to leading complex workstreams, providing specialist expertise, and influencing business outcomes. Depending on role complexity and level, Individual Contributors may be developing foundational expertise or applying deep specialist knowledge to deliver outcomes and support decision-making. In this role, you'll make an impact by:
- Deliver high-quality outputs within agreed timelines and standards; responsibilities may range from supporting day-to-day activities and delivering defined tasks to leading complex assignments, projects, or workstreams, while managing risks and priorities effectively.
- Apply professional knowledge to analyse information, interpret results, and recommend solutions aligned with policies, frameworks, and business objectives.
- Execute assigned activities, projects, or workstreams with an appropriate level of independence based on experience, knowledge, and role complexity, ranging from providing operational support to leading delivery of complex initiatives.
- Collaborate with colleagues, stakeholders, and project teams to support successful delivery and achieve business outcomes.
- Use established processes, tools, and methodologies while identifying opportunities to improve efficiency, quality, and customer outcomes. Professional knowledge and expertise may range from foundational to advanced across relevant methods, tools, processes, and practices, with the ability to apply and adapt them according to role complexity and business needs.
- Analytical and problem-solving capability may range from interpreting routine information and resolving straightforward issues to developing insights and solutions for complex business challenges.
- Communication and collaboration skills appropriate to role size and scope, ranging from effective engagement with immediate colleagues and stakeholders to influencing senior stakeholders and providing specialist advice.
- Ability to work independently while recognising when support, input, or escalation is required.
- Strong organisational, prioritisation, and time-management skills in a dynamic environment. Intact Insurance is a leading provider of Commercial and Specialty insurance solutions for businesses of all sizes across the UK and Ireland and through its Global Network in over 150 countries worldwide. Intact Insurance is part of Intact Financial Corporation, the largest provider of Property and Casualty insurance in Canada and a leading Specialty lines insurer with international expertise. We aim to deliver second-to-none service and help brokers and businesses thrive in a fast-moving world.
Shape the future
We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you're not just taking a job - you're stepping into a career where you can make a real difference.
Grow with us
We're customer-driven, community-focused, and committed to helping our people grow. Whether you're early in your journey or bringing years of experience, we'll support you with the tools, flexibility, and opportunities to thrive while going the extra mile for customers, brokers and colleagues.
Why you'll love it here
Here's a flavour of what you can look forward to:
- Annual discretionary incentive plan
- Hybrid working (with 60% of your time office-based)
- 25 days annual leave plus bank holidays and buy/sell options
- Flexible benefit options including financial and health wellbeing
- Share investment options
- Career development and mentoring
- Inclusive culture and employee networks