Technician (ICT Support) Level 2

Dudley Metropolitan Borough Council; Bromley; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Free on-site parking

Training and development opportunities

Job summary

Pens Meadow School in Bromley is seeking a Technician (ICT Support) Level 2 to help maintain and secure the school's technology. You will provide day-to-day technical assistance to staff and pupils, support ICT equipment and systems, and work under the guidance of senior staff to keep networks, hardware and software reliable.

This role offers a chance to develop within a supportive school community, with safeguarding checks and enhanced DBS as part of recruitment, and the opportunity to make a

Qualifications

• Has practical ICT support experience and strong technical skills.
• Reliable, proactive and takes pride in delivering high-quality work.
• Enjoys troubleshooting and finding effective solutions.
• Can work both independently and as part of a team.
• Demonstrates a flexible, positive and professional approach.

Responsibilities

• Provide day-to-day technical support across the school.
• Assist with maintenance of ICT equipment and systems.
• Help ensure secure, reliable ICT services for staff and pupils.

Skills

ICT support

Troubleshooting

Customer service

Teamwork

Job description

As our Technician (ICT Support) Level 2, you will play a vital role in supporting the school's technology infrastructure, ensuring that our ICT systems remain secure, reliable and effective for both staff and pupils. Working under the guidance of senior staff, you will provide day-to-day technical support across the school, assist with the maintenance of ICT equipment and systems, and help ensure the smooth running of a busy and dynamic learning environment. This is an excellent opportunity for someone who enjoys problem solving, takes pride in delivering excellent customer service and wants to make a meaningful difference within an educational setting., Join Pens Meadow School and help us create the best possible learning environment for our pupils while developing your own career within a supportive and forward-thinking school community. We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. Effective from September 2022, KCSIE states as part of the shortlisting process schools and colleges should consider carrying out on-line searches, as part of the due diligence on shortlisted candidates. This is to determine suitability to work with children and keep them safe. All shortlisted candidates are now subject to an on-line check and if there is anything concerning, then the shortlisted candidate will be asked to comment on it either prior to or at interview.

• Has practical ICT support experience and strong technical skills.
• Is reliable, proactive and takes pride in delivering high-quality work.
• Enjoys troubleshooting and finding effective solutions.
• Can work both independently and as part of a team.
• Demonstrates a flexible, positive and professional approach.
• Is committed to supporting the needs of pupils and staff in a busy school environment. Why Join Pens Meadow School?, If you are motivated, enthusiastic and ready to be part of a school that puts children at the heart of everything it does, we would love to hear from you.

About Dudley Council

It's an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve. At Dudley Council we have a 'one council' ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities. We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of 'Forge a Future for all' www.dudleyboroughvision2030.org.uk We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves. In joining a local authority that serves 320,000 residents you will become an integral part of a council that:

• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents

As a valued member of our team, you will benefit from:

• Membership of the Local Government Pension Scheme
• Access to a comprehensive Employee Assistance Programme
• Ongoing training and professional development opportunities
• Working in a modern, purpose-built school environment
• A supportive and collaborative staff team
• Free on-site parking
• Access to occupational health services
• Opportunities to contribute to whole-school improvement and development
• A rewarding role where you can make a genuine difference to the lives of children and young people every day

A School with Purpose Pens Meadow School is a vibrant and caring community where every member of staff contributes to improving outcomes for pupils with complex learning needs. This is an exciting opportunity to join us as we continue to develop our provision and expand our facilities to meet the needs of more pupils and families.