Technical Writer (Process Improvement Focus)

Otoe Missouria Group; Cornholme; On-site; GBP 67,229 - 89,638; Full time

Job summary

OMG Federal seeks a Technical Writer focused on process improvement to develop and enhance documentation for enterprise systems, supporting NAVSEA NSSO. The role requires translating complex technical information into clear materials for diverse stakeholders.

Ideal candidates have strong technical writing, configuration management, and process improvement experience with an active Secret clearance. On-site federal office work is expected with periodic client meetings and collaboration tooling

Qualifications

• Bachelor's degree required in a relevant field
• 3+ years of experience with configuration management processes
• Proficiency with Microsoft Office Suite and documentation management tools
• Active Secret Security Clearance required
• 4–7 years of experience in process improvement including data gathering, analysis, and change management

Responsibilities

• Develop, edit, and publish technical documentation and process materials
• Coordinate formatting and layout for publication across systems
• Provide configuration control and version management for documentation
• Create SOPs and documentation across multiple functional areas
• Prepare meeting minutes, summaries, and presentation materials
• Support technical reports with metrics documentation and data analysis summaries

Skills

Configuration management

Process improvement

Technical writing

Documentation management

Education

Bachelor's degree in English, Communications, Technical Writing, Journalism, or related field

Master’s degree (preferred)

Tools

Microsoft Office Suite

SharePoint

Teams

Job description

Technical Writer (Process Improvement Focus)

Position Summary

OMG Federal is seeking a Technical Writer with experience within process improvement to develop, manage, and improve documentation and processes for enterprise systems and operations in support of federal missions. This role is ideal for a detail‑oriented professional with strong technical writing, configuration management, and process improvement experience who can translate complex information into clear, usable documentation for diverse stakeholders. This will support the NAVSEA Naval Shipyard Support Office (NSSO). Incumbents are highly urged to apply.

Key Responsibilities

• Develop, edit, and publish technical documentation, manuals, and process materials
• Gather and interpret technical information and coordinate formatting and layout for publication
• Provide technical writing support, including configuration control and version management for documentation
• Create and maintain process manuals and related documentation for enterprise systems and operations
• Develop agreements, memoranda, and formal documentation to support organizational processes and initiatives
• Coordinate internal and external document reviews to ensure accuracy, consistency, and stakeholder alignment
• Create Standard Operating Procedures (SOPs) and technical documentation across multiple functional areas
• Prepare meeting minutes, action items, summaries, and presentation materials
• Support development of technical reports, including metrics documentation and data analysis summaries
• Assist with presentations, collaboration tools, and documentation repositories (e.g., SharePoint, Teams)
• Maintain and update business process documentation, including "As-Is" state process maps
• Ensure documentation consistency, quality, and adherence to established standards

Basic Qualifications

• A bachelor’s degree in English, Communications, Technical Writing, Journalism, or related field is required
• Minimum of three (3) years of experience with configuration management processes
• Proficiency with Microsoft Office Suite and documentation management tools
• An active Secret Security Clearance is required
• Four to seven (4–7) years of experience in process improvement, including data gathering, analysis, change management, process implementation and evaluation activities.

Preferred Qualifications

• Master’s Degree in a related field
• Four to seven (4–7) years of experience in technical writing or documentation management
• Eight plus (8+) years of experience developing and maintaining technical documentation
• Experience supporting complex technical or government-related programs
• Familiarity with structured documentation standards and process-driven environments
• Certified Professional Technical Communicator (CPTC) or similar certification
• Full-time on location in a federal office environment
• Periodic travel to client meetings, planning sessions, or program events as needed
• Standard business hours with flexibility based on project requirements

Why OMG Federal

OMG Federal partners with government agencies to deliver mission-focused solutions across cybersecurity, IT modernization, and operational support. Our team operates at the intersection of innovation and national security, providing professionals the opportunity to work on impactful programs in a collaborative and growth-oriented environment.

Equal Employment Opportunity (EEO) Statement

Otoe-Missouria Group, LLC (OMG) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic