Technical Writer - Freelance

Journey; Greater London; On-site; GBP 55,104 - 82,656; Part time

Job summary

Journey, a leading multidimensional experience agency, is seeking a part-time freelance Technical Writer to connect asset pipelines with user experience by translating complex 3D rendering, metadata, API, and portal processes into clear developer and stakeholder documentation.

You will collaborate with product, design, and engineering teams; produce API docs, tutorials, onboarding content, and knowledge base material; and maintain documentation using Markdown and docs-as-code workflows.

Qualifications

• 3+ years of technical writing experience in DAM systems, complex web apps, or SaaS platforms.
• Strong understanding of 3D digital asset lifecycles, file formats (glTF, USD, FBX, OBJ), metadata, and workflows.
• Experience documenting digital portals, user onboarding, RBAC, and SSO.
• Proficiency with Markdown, Git/GitHub or headless CMS like ReadMe, GitBook, Confluence.
• Strong understanding of REST APIs, JSON, authentication, and web tech.
• Excellent written communication, tailoring content for technical and non-technical audiences.
• Ability to interview stakeholders independently and synthesize information.

Responsibilities

• Produce functional specs from discovery and implementation artifacts.
• Create and maintain developer docs, including REST APIs and integration guides.
• Write user-focused docs, tutorials, FAQs, and knowledge-base content.
• Document workflows related to 3D asset ingestion, metadata tagging, and rendering pipelines.
• Create admin and end-user docs detailing portal config, SSO, RBAC, and asset sharing.
• Collaborate with developers, PMs, designers, QA, artists, and stakeholders to gather info.
• Maintain docs using Markdown following documentation-as-code practices.
• Create diagrams, workflows, wireframes, and process docs.
• Establish documentation standards, templates, and review processes.

Skills

Technical writing

DAM systems

3D asset lifecycles

Markdown/GitHub

REST APIs

Stakeholder interviews

Education

Bachelor's degree (English, CS, VFX & 3D Animation, Information Architecture, or equivalent)

Tools

ReadMe

GitBook

Confluence

Obsidian

MkDocs

Job description

ROLE SUMMARY

We are looking for a specialized Technical Writer to enhance our digital ecosystem documentation in a part-time freelance capacity. The ideal candidate will connect complex asset pipelines with user experience, translating intricate processes—such as 3D rendering pipelines, metadata schemas, API integrations, and secure portal access—into clear, actionable documentation for developers, creative teams, and external stakeholders.

KEY RESPONSIBILITIES

• Produce functional specifications from discovery and implementation artifacts.
• Create and maintain developer documentation, including REST APIs and integration guides.
• Write user-focused documentation, tutorials, FAQs, and knowledge base content.
• Document complex workflows related to 3D digital asset ingestion, version control, metadata tagging, taxonomy, and rendering pipelines (e.g., USD, glTF, OBJ formats).
• Create clear administrative and end-user documentation detailing portal configuration, single sign-on (SSO), role-based access control (RBAC), and asset sharing protocols.
• Collaborate with developers, product managers, designers, QA engineers, 3D technical artists, and business stakeholders to gather and validate information.
• Maintain documentation using Markdown (e.g., within Obsidian) following documentation-as-code practices.
• Create diagrams, workflow maps, wireframe annotations, and process documentation.
• Establish documentation standards, templates, and review processes as needed.

This is a part-time freelance position, 3 days per week for 3-6 months.

CANDIDATE SPECIFICATIONS

• 3+ years of technical writing experience in Digital Asset Management (DAM) systems, complex web applications, or SaaS platforms.
• Strong understanding of 3D digital asset lifecycles, file formats (glTF, USD, FBX, OBJ), metadata management, and creative workflows (e.g., Maya, Blender, Unreal Engine, CAD).
• Experience documenting digital portals, user onboarding, permission tiers (RBAC), and SSO.
• Proficiency with modern Docs-as-Code workflows (Markdown, Git/GitHub) or headless CMS platforms (ReadMe, GitBook, Confluence).
• Strong understanding of REST APIs, JSON, authentication, and web technologies.
• Excellent written communication skills, with the ability to tailor content for both technical and non-technical audiences.
• Ability to independently interview stakeholders and synthesize information from multiple sources.
• Bachelor's degree in English, Computer Science, Visual Effects & 3D Animation, Information Architecture, or equivalent practical experience.

Desirable

• Familiarity with Obsidian and static site generators such as MkDocs.
• Knowledge of Mermaid or similar diagramming tools.
• Experience with documentation automation, CI/CD, and AI-assisted authoring.
• Understanding of accessibility, UX writing, and content strategy.
• Knowledge of game production or the Unreal Engine pipeline.

About Journey

The Multidimensional Experience Agency

Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture.

Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelledby creative and technological innovation.

Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creativeexpertiseto deliver solutions across industries.

Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact.

Interested in building your career at Journey? Get future opportunities sent straight to your email.