M365 Copilot Training and Adoption Specialist

Arnold Clark Group; Glasgow; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access (Simplyhealth)

Pension scheme

Maternity/Paternity packages

Training & progression

Job summary

Arnold Clark Group in Central Scotland is seeking an experienced Microsoft 365 trainer to join the BEATS Digital Workplace Squad, delivering on-site training across sites in Central Scotland. You will design and deliver hands-on sessions using Microsoft 365 Copilot, Power Platform and the wider suite, working face-to-face with teams to enable adoption and measurable improvement.

This role requires regular travel between Arnold Clark's main sites, a proactive approach to change and a passion for

Qualifications

• Experience designing and delivering Microsoft 365 training in a medium or large organisation.
• Strong knowledge of Microsoft 365 Copilot and modern workplace technologies.
• Experience supporting adoption and business change, not just classroom delivery.
• Excellent facilitation, presentation and stakeholder engagement skills.
• Experience creating learning content for both technical and non-technical audiences.
• Ability to influence and build relationships across multiple business areas.
• Understanding of AI, security, privacy and governance considerations.
• Ability to travel regularly between Arnold Clark's main sites in Central Scotland.

Responsibilities

• Design and deliver engaging, in-person Microsoft 365 and Copilot learning experiences across our sites.
• Create role-based learning materials, guides, demonstrations and self-service resources.
• Act as a trusted advisor and advocate for Microsoft 365 Copilot and modern ways of working.
• Run on-site drop-in sessions, floor-walking and desk-side support to embed new ways of working.
• Support business teams through pilot, implementation and adoption activities.
• Develop champion networks and communities of practice.
• Measure adoption, workplace application and business impact.
• Identify opportunities to improve processes through M365, Power Platform and AI.
• Help ensure responsible, secure and effective use of AI technologies.

Skills

Training design

Microsoft 365 Copilot

Adoption & change

Facilitation skills

Learning content creation

Stakeholder engagement

AI governance awareness

Travel between Central Scotland

Job description

We are looking to hire an experienced Microsoft 365 trainer join our Digital workplace team, as part of our Business Efficiency and Transformation Squad (BEATS) across the Central Belt of Scotland.

We offer:

• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression

Hours

Full time: Monday – Friday 37.5 hours per week. Fully on-site with regular travel between sites to deliver training, run drop-in sessions and support teams face to face.

About the role

As a Microsoft 365 trainer, you'll help colleagues build confidence, capability and better ways of working using Microsoft 365 Copilot, Power Platform and the wider Microsoft 365 suite.

This is an opportunity to move beyond traditional product training and play a direct role in business transformation. You'll work face to face with teams across the business to identify opportunities, design practical learning experiences, support implementation and ensure that new ways of working are successfully adopted.

Working as part of a proactive cross-functional squad, you'll collaborate with M365, Power Platform, process improvement, data and governance specialists to solve real business problems and deliver measurable outcomes. This is a fully on-site role, so you'll be visible, hands-on and working alongside colleagues where they work.

Day-to-day duties

• Design and deliver engaging, in-person Microsoft 365 and Copilot learning experiences across our sites.
• Create role-based learning materials, guides, demonstrations and self-service resources.
• Act as a trusted advisor and advocate for Microsoft 365 Copilot and modern ways of working.
• Run on-site drop-in sessions, floor-walking and desk-side support to embed new ways of working.
• Support business teams through pilot, implementation and adoption activities.
• Develop champion networks and communities of practice.
• Measure adoption, workplace application and business impact.
• Identify opportunities to improve processes through M365, Power Platform and AI.
• Help ensure responsible, secure and effective use of AI technologies.

Essentialskills

• Experience designing and delivering Microsoft 365 training in a medium or large organisation.
• Strong knowledge of Microsoft 365 Copilot and modern workplace technologies.
• Experience supporting adoption and business change, not just classroom delivery.
• Excellent facilitation, presentation and stakeholder engagement skills.
• Experience creating learning content for both technical and non-technical audiences.
• Ability to influence and build relationships across multiple business areas.
• Understanding of AI, security, privacy and governance considerations.
• Ability to travel regularly between Arnold Clark's main sites in Central Scotland.

Nice to have

• Microsoft certifications in M365, Copilot or Power Platform.
• Experience building champion networks or communities of practice.
• Knowledge of Power Apps and Power Automate.
• Experience with change management, process improvement or digital transformation initiatives.
• Full UK driving licence.

Why this role is different

This isn't a traditional training role.

You'll be visible and hands-on, working alongside colleagues where they work, not delivering training from behind a screen. You'll help people discover better ways of working, support the adoption of Microsoft 365 Copilot, influence business change and play a visible part in Arnold Clark's AI and innovation journey.

If you're passionate about helping people get real value from technology, enjoy working face to face and want to be at the centre of Microsoft 365 and Copilot adoption across a large organisation, we'd love to hear from you.

SFIA Level 4 (Enable)

A specialist role combining learning design, training delivery, adoption, organisational change enablement and business engagement.

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.