Technical Support Officer

Infoempregos; Redditch; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is offering a fantastic opportunity for those at the start of their careers. This role focuses on supporting customer complaints investigation and processing, while also compiling KPI reports to generate valuable analytical data. Ideal candidates will be motivated, eager to learn, and possess strong communication and organizational skills. Join a dynamic team where you can grow and develop your skills in a supportive environment, making a real impact from day one.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Opportunities for growth and development

Qualifications

• Motivated individuals eager to learn and adapt.
• Strong communication and organizational skills are essential.

Responsibilities

• Assist in administrative and operational activities.
• Answer calls and manage correspondence.
• Organize and maintain updated documents.

Skills

Willingness to learn

Good communication skills

Organizational skills

Ability to work in a team

Basic computer skills

Job description

Job Description:

Support with investigation and processing customer complaints and compile KPI reports to generate analytical data. Interacting with other relevant departments.

We are offering an opportunity for those who are starting their career. If you are motivated and eager to learn, come join our team!

• Requirements:
  • Willingness to learn and adapt.
  • Good communication and organizational skills.
  • Ability to work in a team.
  • Basic computer skills are desirable.
• Responsibilities:
  • Assist in administrative and operational activities.
  • Answer calls and manage correspondence.
  • Organize and maintain updated documents.
  • Participate in projects and provide general support.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Opportunities for growth and development.