Technical Support Manager - Safety Equipment & Training

Vp plc; Nottingham; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Salary sacrifice pension

Company car

Life Assurance cover 3x salary

Share save scheme

Eye care vouchers

Cycle to work scheme

Long service recognition

Vp discounts

Job summary

Vp plc is seeking a Technical Support Manager to lead and standardise safety product support across depots, workshops and customer sites in the North of England. You will drive training, demonstrations and collaboration with Sales, Hire, Service, Repair and Installation teams to enhance safety offerings.

The role requires engineering/construction background, strong product knowledge and a proactive approach to revenue growth through service quality and new training initiatives.

Qualifications

• Train the Trainer qualification or equivalent.
• Relevant industry and safety product knowledge.
• Experience within Engineering / Construction.
• Clean driving licence.
• Management and/or Sales experience desirable.
• Manufacturer training desirable.
• G42 experience.
• Toolminder experience.

Responsibilities

• Closely work with the ESS Workshops on internal safety product management to standardise the working processes in all depots and workshops in relation to key equipment.
• Work with depots, workshops and relevant personnel to ensure quality of equipment, delivery of required safety products and services and standards of support.
• Virtual and Site Visits, exhibition attendance for support & demonstrations.
• Work closely with Marketing & Sales Teams to promote safety products and develop market & sector opportunities.
• Increase revenues where possible from all streams - Sales, Hire, Service, Repair, Training, Installations etc.
• Develop a portfolio of training courses for both internal staff and external customers with a view to increasing revenue and skills bases.
• Maintenance of G42 service schedule system

Skills

Train the Trainer

Industry knowledge

Engineering / Construction experience

Clean driving licence

Management / Sales experience

Manufacturer training

G42 experience

Toolminder experience

Job description

Vp plc is seeking a Technical Support Manager to lead and standardise safety product support across depots, workshops and customer sites in the North of England. You will drive training, demonstrations and collaboration with Sales, Hire, Service, Repair and Installation teams to enhance safety offerings.

The role requires engineering/construction background, strong product knowledge and a proactive approach to revenue growth through service quality and new training initiatives.