Technical Support Manager

Rise Technical Recruitment; Scotland; On-site; GBP 50,000 - 60,000; Full time

Job summary

Join a forward-thinking company at the forefront of water treatment technology as a Technical Support Manager. This exciting role offers the chance to lead a dynamic support team, manage technical solutions, and ensure compliance with industry standards. With flexible working hours and opportunities for progression, you will play a key role in delivering impactful projects and enhancing customer satisfaction. If you're ready to take the next step in your career with a rapidly growing business, this is the perfect opportunity for you.

Benefits

Flexible Working Hours

Training

Pension

28 Days Holiday

Excellent Company Benefits

Qualifications

• Experience in managing technical teams in water treatment or related fields.
• Strong background in technical support and project management.

Responsibilities

• Lead the technical support function for various water treatment systems.
• Manage support queries and ensure service levels are met across industries.
• Oversee development and deployment of systems for international projects.

Skills

Technical Support

Project Engineering

Service Management

Team Management

Technical Troubleshooting

Education

Bachelor's degree in Engineering

Job description

Technical Support Manager
50,000 to 60,000 + Flexible Working Hours + Progression + Training + Pension + 28 Days Holiday + Excellent Company Benefits
Commutable from: Edinburgh, Galashiels, Berwick-upon-Tweed, Kelso, Hawick, Peebles, and surrounding areas

Are you a Technical Support Engineer or Project Engineer ready to take the next step in your career with a rapidly growing, innovative business? Do you want to join a company at the forefront of water treatment technology, where you'll play a key role in global projects and team development?

This is an exciting opportunity to join a company with ambitious growth plans following recent investment, offering a flexible work environment, the chance to make an impact on day one, and the opportunity to become the go-to individual within the division.

In this role, you will manage the support team and oversee engineered solutions for clients. The work is varied, involving system development, technical troubleshooting, and ensuring compliance with industry regulations. You will also play a critical part in project delivery and customer satisfaction.

This role would suit a Technical Support Engineer or Project Engineer from water treatment, oil & gas, or related industries, who has previous experience managing technical teams and wants to join a forward-thinking, innovative company.

The Role

• Leading the technical support function across a wide range of water treatment systems
• Managing support queries, ensuring service levels are met across multiple industries
• Overseeing development and deployment of systems, including key international projects
• Flexible working hours - 40 hours a week - 4 or 5 days a week - Monday to Friday

The Person

• Background in Technical Support, Project Engineering or Service Management
• Management/Supervisory Experience
• Industry experience in Water Treatment, Oil & Gas or similar
• Bachelor's degree in Engineering or similar (desirable)

Technical Support, Engineer, Technician, Project, Engineering, Water, Oil, Gas, Treatment, Supervisor, Leader, Office

BBBH (phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Matt Hawke at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.