Technical Support Engineer - UI / Scripting

Principle; London; Hybrid; GBP 36,900 - 45,100; Full time

Benefits offered by this job

Weekly pay

Laptop provided

Job summary

A technical consulting firm is seeking a Technical Support Engineer in London to support customers on a cloud-based enterprise platform. This hands-on role includes troubleshooting UI-related issues and creating scripts to enhance support processes. Ideal candidates have experience in UI development, knowledge of relevant technologies, and strong communication skills. The role offers a hybrid working model with a competitive salary.

Qualifications

• Looking for strong communication skills and a solutions-driven mindset.
• Exposure to at least two frontend technologies.
• Understanding of database systems like MySQL or Oracle.

Responsibilities

• Support UI-related issues on a cloud-based platform.
• Debug frontend behaviour and create small scripts.
• Collaborate with engineering and support teams.
• Contribute to customer experience improvements.

Skills

UI development or support experience

ReactJS

GraphQL

AngularJS

AJAX

CSS

Mobile app development

MySQL

Oracle

Strong communication skills

Tools

Splunk

Eclipse

Android Studio

Job description

Overview

Technical Support Engineer - UI / Scripting. Contract role with potential to convert to FTE. Hybrid working in Staines, Surrey with 2 days onsite. Start ASAP. 40 hours per week. Laptop provided. Salary up to £41,000 per annum.

Role

You’ll support customers on a cloud-based enterprise platform by troubleshooting UI-related issues, debugging frontend behaviour, and creating small scripts to streamline issue resolution. The role is hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams to improve customer experience and internal support processes.

Responsibilities

• Support UI-related issues on a cloud-based enterprise platform
• Debug frontend behaviour and create small scripts to streamline resolution
• Collaborate with global engineering and support teams
• Contribute to improving customer experience and internal support processes

What we’re looking for

• UI development or support experience
• Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development
• Understanding of MySQL or Oracle
• Strong communication skills and a solutions-driven mindset

Nice to have

• Experience supporting cloud-based SaaS platforms; ServiceNow experience is a plus
• Familiarity with tools like Splunk, Eclipse, Android Studio

Requirements & Benefits

• Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE
• Location: Staines, Surrey — Hybrid, 2 days onsite (40 minutes by train from London)
• Hours: 40 hours/week | Weekly pay | Laptop provided

Why apply?

If you enjoy solving technical puzzles, working with customers and dev teams, and want growth in a supportive environment, this is a solid move.

How to apply

Interested or want to know more? Reach out to the recruiter or email [e-mail]

Job details

• Seniority level: Entry level
• Employment type: Contract
• Job function: Customer Service, Information Technology, and Analyst
• Industries: Technology, Information and Media, Information Services, and IT Services/IT Consulting