Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

JR United Kingdom; Chesterfield; Remote; GBP 35,000 - 50,000; Full time

Job summary

A global software company is seeking a Senior Technical Support Engineer to provide support for PHP applications in a fully remote environment. The successful candidate will be responsible for diagnosing client issues across Linux and Windows servers, leveraging at least five years of technical support experience to manage multiple clients, including major names like NASA and Tesla.

Qualifications

• 5+ years in tech support required.
• Hands-on experience with PHP-related technology.
• Experience with Linux and Windows servers necessary.

Responsibilities

• Act as the first point of contact for clients.
• Diagnose and troubleshoot performance issues.
• Support on Linux and Windows servers.

Skills

Technical Support

PHP

Linux

Windows

Networking

Shell Scripting

Job description

Position: Technical Support Engineer (PHP-based application)

Company:

Global Software company - DevOps / version control / Security

Location:

Fully remote

Client:

Hawksworth

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, especially Zend Framework.

In this fully remote role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience is a plus but not essential.

Your responsibilities include:

1. Representing our client as the first point of contact
2. Helping customers by demonstrating your expertise in PHP
3. Diagnosing and troubleshooting performance and integration issues
4. Supporting Linux and Windows servers
5. Basic networking and shell scripting

Requirements:

• 5+ years in tech support
• Hands-on experience with PHP-related technology
• Linux and Windows server experience
• Basic networking and shell scripting skills

If you are excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or by email to [emailprotected]. After an initial call, we will share the full position description and discuss the company in more detail.

Thank you for your interest, and I look forward to speaking with you soon.