Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

JR United Kingdom; Cardiff; Remote; GBP 35,000 - 55,000; Full time

Job summary

A global tech firm is looking for a Technical Support Engineer to provide support for PHP-based applications. The role is fully remote, requiring expertise in troubleshooting across Linux and Windows environments, and involves interfacing with prestigious clients like NASA. With a strong emphasis on customer support, this position offers an exciting chance to work in a high-impact role within a reputable company.

Qualifications

• 5+ years in tech support with hands-on experience in PHP technologies.
• Experience with both Linux and Windows server environments.
• Basics of networking and shell scripting are a plus.

Responsibilities

• Serve as the first point of contact for clients.
• Demonstrate PHP expertise to help customers.
• Diagnose and troubleshoot performance and integration issues.

Skills

PHP

Linux

Windows

Networking

Shell scripting

Job description

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Cardiff

Client: Hawksworth

Location: Cardiff, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 7

Posted: 07.06.2025

Expiry Date: 22.07.2025

Job Description:

Position: Technical Support Engineer (PHP-based application)

Company: Global Software company specializing in DevOps, version control, and security

Fully remote

Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments?

Our client is a highly reputable software company, with some of their software used by NASA and other major organizations.

We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframe systems, is a plus but not essential.

What does your day look like?

• Represent our client as the first point of contact
• Help customers by demonstrating your PHP expertise
• Diagnose and troubleshoot performance and integration issues
• Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting

If this sounds like you and you're excited to join a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or by email to [emailprotected].

After our initial call, I can share the full position description and discuss the company in more detail.

Thank you for your interest. I look forward to speaking with you soon.

#zend #PHP #linux #remoteworking #globalTechfirm