Technical Support Engineer in SS5

Energy Jobline ZR

Hockley

On-site

GBP 35,000 - 40,000

Full time

3 days ago

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Job summary

Energy Jobline ZR is seeking a Technical Support Engineer for an office-based role with very occasional on-site visits in the United Kingdom. Salary ranges from £35,000 to £40,000 depending on experience.

The role involves troubleshooting end-user technical product issues and supporting business clients, electricians, installers and the general public. You will work with a ticketing system to manage and resolve tickets efficiently.

Qualifications

Experience troubleshooting end-user technical product issues.
Experience supporting business clients, electricians, installers and the public.
Familiarity with using and updating a ticketing system.

Responsibilities

Troubleshoot end-user technical product issues.
Support business clients, electricians, installers and the public.
Work with a ticketing system to manage and resolve cases.

Skills

Troubleshooting

Customer support

Ticketing system

Tools

Ticketing system

Job description

Job Description

Technical Support Engineer required to join our established in what will be an office based role, with potential, very occasional on-site visits. Salary will be between £35,000 - £40,000 depending on experience.

Duties:

Troubleshoot end user technical product issues
Supporting both business clients, electricians, installers as well as the general public
Working with a ticketing system, handling both ...

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