Technical Support Engineer - Hedge Fund - London

Mondrian Alpha; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading global investment firm is seeking a highly capable and motivated Technical Support Engineer to join its London office. This role offers immediate responsibility within a fast-paced environment, with opportunities for career development. You'll provide hands-on support across hardware, applications, and infrastructure, gaining exposure to enterprise technologies alongside experienced engineers.

Benefits

Structured mentoring and support

Resources for PowerShell development

Competitive compensation and excellent benefits

Qualifications

• 1–3 years in IT support or junior sysadmin role.
• Solid understanding of Microsoft technologies.
• Basic knowledge of networking TCP/IP, DNS, DHCP.

Responsibilities

• Acting as the primary point of contact for technology issues.
• Supporting desktop hardware and Windows environments.
• Collaborating with a global infrastructure team.

Skills

Problem Solving

Communication

Proactiveness

Education

Bachelor's degree in Information Systems, Computer Science or related field

Tools

PowerShell

Python

Microsoft Technologies (Active Directory, Group Policy, Exchange)

Job description

Technical Support Engineer - Hedge Fund - London

Technical Support Engineer - Hedge Fund - London

This range is provided by Mondrian Alpha. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Mondrian Alpha

A leading global investment firm is seeking a highly capable and motivated Technical Support Engineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development.

You will play a key role in supporting a fast-paced, front-office user base, providing hands-on technical support across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles.

This role is ideally suited to candidates with 1–3 years of experience in a technical support or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons.

What you’ll be doing:

• Acting as the primary point of contact for technology issues within the London office
• Supporting desktop hardware, Windows environments, and core network services
• Collaborating with a global infrastructure team across the US and UK
• Gaining exposure to PowerShell and scripting as part of automation initiatives
• Working closely with business users to deliver high-quality, front-line support

What we’re looking for:

• 1–3 years in an IT support or junior sysadmin role, ideally within a financial or MSP setting
• Solid understanding of Microsoft technologies (Active Directory, Group Policy, Exchange)
• Basic knowledge of networking (TCP/IP, DNS, DHCP)
• Some familiarity with PowerShell or Python, or a strong desire to develop automation skills
• A proactive, self-starter mindset with strong communication and problem-solving abilities
• Bachelor's degree in Information Systems, Computer Science or related field preferred

Why this role?

• A chance to join a high-performing, globally recognised investment firm
• Exceptional visibility and responsibility within a small London technology function
• Tangible progression routes into more senior infrastructure or engineering roles
• Structured mentoring and support, including resources for PowerShell development
• Competitive compensation, excellent benefits, and a strong track record of internal mobility

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Finance, and Other

• Industries

  Investment Management, Financial Services, and Software Development

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