Information Technology Support Engineer

Explore Group; London; On-site; GBP 27,000 - 50,000; Full time

Job summary

A leading firm is seeking an IT Support Specialist to modernise and maintain its IT infrastructure. This mid-senior level role involves providing IT support, managing hardware and software, and enhancing IT processes in a dynamic environment. Candidates should have 3-5 years in IT support, strong troubleshooting skills, and experience with Microsoft 365 and cybersecurity.

Qualifications

• 3-5 years of IT support experience in a Microsoft 365 environment.
• Experience with cloud and hybrid cloud technology.
• Strong hardware/software troubleshooting skills.

Responsibilities

• Provide 1st and 2nd line IT support across teams and business divisions.
• Maintain network and workstation hardware/software with correct licensing.
• Implement system updates, cybersecurity practices, and compliance measures.

Skills

IT support experience

Troubleshooting skills

Cybersecurity tools

Stakeholder management

Job description

Direct message the job poster from Explore Group

Scaling Tech Teams Across the UK & Europe

I'm working with a fast-growing, diversified firm is looking for an IT Support Specialist to help modernise and maintain its internal infrastructure. This role sits at the intersection of Renewables, Insurance, and Property Management, ensuring smooth IT operations while upholding security and compliance standards.

Location: Greater London, Borehamwood (Onsite)

Term: Permanent

Key Responsibilities:

Provide 1st and 2nd line IT support across teams and business divisions

Maintain network and workstation hardware/software with correct licensing

Support Windows OS, Microsoft 365, and key team software

Implement system updates, cybersecurity practices, and compliance measures

Work with internal and external stakeholders to enhance IT processes

Required Skills:

3-5 years of IT support experience in a Microsoft 365 environment

Strong hardware/software troubleshooting skills

Experience with cloud and hybrid cloud technology

Familiarity with cybersecurity tools and IT compliance

Stakeholder management and ability to communicate technical concepts simply

If you’re passionate about problem-solving, security, and IT optimisation, this could be the perfect next step for you! Please get in touch or send your CV to [e-mail]. I’d be happy to share more info.

Best regards,

Ashur Caynes

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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