Technical Support Engineer (Graduate / Experienced) in Cambridge, Cambridgeshire

Energy Jobline CVL; Cambridge; On-site; GBP 28,000 - 38,000; Full time

Job summary

Energy Jobline CVL is seeking a proactive technical support engineer to work on defence-related electro-optical sensor products. The role is fully onsite just south of Cambridge with responsibility for deployment, infrastructure management and issue resolution across customer sites.

Ideal candidates will have a first in a technical field from a Russell Group university, strong communication skills, and experience with cloud/Linux networking (AWS/Prometheus).

Qualifications

• Evidence of strong communication skills and ability to prioritise projects.
• Background in cloud or Linux networking/monitoring (AWS/Prometheus).
• Evidence of high academic achievement and leadership qualities.

Responsibilities

• Deploy product at customer sites and assist with functionality.
• Manage infrastructure, monitor performance and troubleshoot issues.
• Travel to client sites as required; work onsite south of Cambridge.

Skills

Communication skills

Organisational skills

Interest in AI/Robotics

Project experience

Education

1st in CS/Electronics/Physics/Maths/Mechatronic Eng (Russell Group) with A*/A in Maths & Physics

Tools

AWS

Prometheus

Job description

Provide remote and on-site customer support for defence applied technology products

South Cambridgeshire - onsite; c£28,000 to c£38,000 DoE

Are you looking for a varied role that harnesses your interest in technology and natural inquisitiveness and people skills? This defence technology company has developed electro-optical sensor applications on top of a proprietary AI platform. They are looking for bright, capable people to join their technical support engineering team to help product deployment at their customer sites. This would include management of infrastructure, performance monitoring and troubleshooting technical issues.

Aptitude and attitude are key for success in this role, as technology will be novel and evolving.

Requirements

• 1st in computer science, electronics, physics, maths or mechatronic engineering from a Russell Group university (this should be supported with A*/As at A-level in maths and physics).
• Interest in technology including AI and robotics through hobby projects or other extra-curricular activities.
• Project experience (ideally in industry) working on technical problems involving other stakeholders. Must evidence good communication skills.
• Good ability to prioritise projects through excellent organisational skills.
• Cloud or Linux computer networking / monitoring experience (ideally AWS, Prometheus).
• Driving licence and ability to travel to client sites when required.

Specific technical training will be provided, and so interested candidates do need to evidence a background of high academic achievement and leadership qualities.

The role requires eligibility for security clearance, and would be fully onsite at offices just south of Cambridge. On offer is a good compensation package, but moreover the opportunity to launch your career with this growing start-up.

Keywords: Cloud, Computer Networking, Linux, Technical Support, Problem Solving, Leadership, Communications, Security Clearance, Defence, Travel, Onsite