Technical Support Engineer (Graduate / Experienced)

ECM Selection; Cambridge; On-site; GBP 35,000 - 52,000; Full time

Job summary

ECM Selection is seeking a technically curious and highly capable engineer to support deployment of defence-technologies at customer sites near Cambridge. You will manage infrastructure, monitor performance and troubleshoot issues as part of a growing start-up environment.

Candidates should have a strong academic background, top grades, and evidence of leadership. The role is onsite, with potential travel to client sites and eligibility for security clearance required.

Qualifications

• First in computer science, electronics, physics, maths or mechatronic engineering from a Russell Group university with strong maths/physics A-levels.
• Interest in technology including AI and robotics through hobbies or projects.
• Project experience solving technical problems with stakeholders and strong communication.
• Ability to prioritise and manage multiple projects with excellent organisational skills.

Responsibilities

• Deploy and support customer solutions onsite at client sites.
• Management of infrastructure and performance monitoring.
• Troubleshoot technical issues and coordinate with stakeholders.
• Travel to client sites as required and maintain clear communication.

Skills

Communication skills

Leadership qualities

Project management

Problem solving

Organisational skills

Willing to travel

Education

Bachelor's degree in CS/EE/Physics/Math/Mechatronics

Tools

AWS

Prometheus

Linux networking

Job description

Are you looking for a varied role that harnesses your interest in technology and natural inquisitiveness and people skills? This defence technology company has developed electro-optical sensor applications on top of a proprietary AI platform. They are looking for bright, capable people to join their technical support engineering team to help product deployment at their customer sites. This would include management of infrastructure, performance monitoring and troubleshooting technical issues.

Aptitude and attitude are key for success in this role, as technology will be novel and evolving.

Requirements:

• 1st in computer science, electronics, physics, maths or mechatronic engineering from a Russell Group university (this should be supported with A*/As at A-level in maths and physics).
• Interest in technology including AI and robotics through hobby projects or other extra-curricular activities.
• Project experience (ideally in industry) working on technical problems involving other stakeholders. Must evidence good communication skills.
• Good ability to prioritise projects through excellent organisational skills.
• Cloud or Linux computer networking / monitoring experience (ideally AWS, Prometheus).
• Driving licence and ability to travel to client sites when required.

Specific technical training will be provided, and so interested candidates do need to evidence a background of high academic achievement and leadership qualities.

The role requires eligibility for security clearance, and would be fully onsite at offices just south of Cambridge. On offer is a good compensation package, but moreover the opportunity to launch your career with this growing start-up.

Keywords: Cloud, Computer Networking, Linux, Technical Support, Problem Solving, Leadership, Communications, Security Clearance, Defence, Travel, Onsite

Recommend for £250 - see www.ecmselection.co.uk/tell-a-friend for details.