Technical Support Engineer

Profile 29; Devon and Torbay; On-site; GBP 35,000 - 48,000; Full time

Job summary

Profile 29 in Sidmouth, Devon is seeking a Systems Administrator Support Engineer to join a small, friendly team. The role covers multilevel support for a diverse client base and involves improving infrastructure and commissioning equipment in a local client-facing capacity.

Excellent communication and a strong customer-service ethos are essential as you will work closely with business customers to resolve issues and implement reliable IT solutions across Windows desktops, servers, Exchange,

Qualifications

• Experience administering Windows desktops and servers.
• Proficient in Microsoft 365 administration and Azure AD.
• Strong networking knowledge and security fundamentals.

Responsibilities

• Provide multilevel support for a range of business customers.
• Contribute to infrastructure improvements and equipment commissioning.

Skills

PC Desktop

Windows OS

Windows Server

Microsoft 365 admin

Azure AD

Policy management

Microsoft Exchange

IIS

RDS

SharePoint

Networking (TCP/IP)

DNS/DHCP

VPNs

RAID

Router/Firewall security

Tools

Citrix

VEEAM

Acronis

VMs/VPS

Job description

Systems Administrator Support Engineer

This company delivers a wide range of technology solutions to organizations of all sizes that require a professional, reliable & friendly approach in helping them to achieve their business goals. They pride themselves in the quality of services they offer to small and medium sized businesses. Based in Sidmouth, Devon they have customers located throughout the Southwest.

They are looking for a Systems Administrator Support Engineer to join their small friendly team in Sidmouth. Duties will involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well.

Required Experience

• PC Desktop & Workstation,
• Windows OS
• Windows Server OS
• Microsoft 365 administration
• Azure AD
• Policy management
• Microsoft Exchange
• IIS
• RDS
• SharePoint
• Networking technologies: TCPIP, DNS, DHCP, VPNs
• RAID
• Router/Firewall technologies & security

Beneficial Experience

• Backup technologies
• SQL
• Citrix
• VEEAM
• Acronis
• VMs, VPS

Other Stuff

This is a permanent full-time role, based Monday-Friday in (and around) their Sidmouth offices. Hybrid or remote working isn't available.

NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment status. If you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years.