Technical Support Engineer

Profile 29; Sidmouth; On-site; GBP 35,000 - 48,000; Full time

Job summary

Profile 29 in Sidmouth seeks a Systems Administrator / Support Engineer to join a small team. You will provide multilevel IT support for a range of business customers and contribute to infrastructure improvements and equipment commissioning.

The role emphasizes high customer service levels and clear communication. The position is permanent, full-time, based on-site in Sidmouth, with no hybrid or remote work.

Qualifications

• Experience with Windows Desktop & Workstations, Windows OS and Windows Server OS.
• Microsoft 365 administration and Azure AD management.
• Networking fundamentals incl. TCP/IP, DNS, DHCP, VPNs and firewall security.

Responsibilities

• Provide multilevel IT support for a range of business customers to a high standard.
• Contribute to infrastructure improvements and commissioning of equipment.
• Maintain high levels of customer service and clear communication.

Skills

Windows OS

Windows Server OS

Microsoft 365 administration

Azure AD

Policy management

Microsoft Exchange

IISRDS

SharePoint

Networking technologies: TCPIP, DNS,DH

RAID

Router/Firewall technologies & se­

Tools

Backup technologies

SQL

Citrix

VEEAM

Acronis

VMs, VPS

Job description

Systems Administrator \\ Support Engineer

This company delivers a wide range of technology solutions to organizations of all sizes that require a professional, reliable & friendly approach in helping them to achieve their business goals. They pride themselves in the quality of services they offer to small and medium sized businesses. Based in Sidmouth, Devon they have customers located throughout the Southwest.

They are looking for a Systems Administrator \\ Support Engineer to join their small friendly team in Sidmouth. Duties will involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well.

Required Experience

• PC Desktop & Workstation,
• Windows OS
• Windows Server OS
• Microsoft 365 administration
• Azure AD
• Policy management
• Microsoft Exchange
• IISRDS
• SharePoint
• Networking technologies: TCPIP, DNS, DHCP, VPNs
• RAID
• Router/Firewall technologies & security

Beneficial Experience

• Backup technologies
• SQL
• Citrix
• VEEAM
• Acronis
• VMs, VPS

Other Stuff

This is a permanent full-time role, based Monday-Friday in (and around) their Sidmouth offices. Hybrid or remote working isn't available. NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment status. If you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years.